Jobs at Think Academy International Education Inc

Responsible for designing and growing elementary math competition programs, managing community operations, and optimizing user conversion funnels. Works closely with curriculum and marketing teams to enhance competition experiences.

Act as primary contact for parents and students across chat, email, WeChat, and phone. Respond to inquiries about courses, progress, accounts, and platform use; handle urgent/complex cases with ownership; guide customers through the learning journey; document issues and patterns; collaborate with internal teams to improve workflows and user experience; and contribute to customer success initiatives and service quality improvements.

The Marketing Specialist will lead digital ad campaigns on Google and Meta, optimize conversion rates, analyze performance, and collaborate with teams to enhance strategies for user acquisition in the K-12 education sector.

The Math Competition Product Manager will design and grow elementary math competition programs, analyze data, manage community operations, and optimize user conversion from registration to enrollment.

The Digital Advertising Specialist will lead and optimize digital ad strategies for Think Academy, focusing on Google and Meta Ads to drive user acquisition and brand awareness in the K-12 education sector.

The Business Operations Specialist will coordinate campus operations, drive business goals, and teach a few classes. The role involves supporting student enrollment and maintaining quality in teaching.

Assist in teaching math to PreK-6 students, develop learning plans, and support business operations while enhancing teaching skills.

Assist the HR team in sourcing candidates, coordinating interviews, managing candidate records, and supporting recruitment initiatives.

Design and execute English program user growth through trend-driven content, community and event operations, parent communication, and conversion funnel optimization. Track metrics, run data-driven iterations, and collaborate with curriculum, teaching, and marketing teams to drive registrations, retention, and enrollments.

Lead a small customer service team delivering exceptional support to students and parents, handle escalations, manage student records and scheduling, support campus operations and events, and identify process improvements. Must communicate in English and Mandarin and coordinate with teaching, sales, and operations teams.

The School Learning Consultant coordinates enrollment processes, communicates with parents, resolves scheduling issues, and supports campus events to ensure a positive experience for students and families.

Part-time Teaching Assistant supporting elementary math classes: prepare materials, support classroom management, provide one-on-one/small-group help, assist with lesson implementation and assessments, update shared OneDrive materials, communicate with parents, support online/in-person activities, and help maintain a positive classroom environment.

The Middle & High School Program Designer will lead curriculum design and accreditation efforts to ensure math courses receive official academic credit in California, engaging with school districts and enhancing instructional quality.

The ELA Growth & User Operations Specialist will drive user growth, manage community interactions, and optimize conversion efforts for English learning programs. Responsibilities include content creation, user communication, event planning, and data analysis to enhance operational efficiency and engagement.

The School Advisor and Coordinator engages with families for student assessments, guides enrollment processes, and coordinates parent communications to optimize the educational experience.

Provide front-desk and multi-channel (WeChat, email, phone, chat) customer support for students and parents, handle inquiries and urgent cases, perform administrative tasks (scheduling, data entry, document handling), document issues and collaborate with internal teams to improve user experience, and support customer success initiatives.

Remote Learning Consultant advising parents of elementary and middle school students: handle inquiries, promote courses via phone/email/social, recommend programs, meet enrollment targets, monitor sales performance, collaborate with academic/marketing/operations, and participate in training.

Remote Course Consultant responsible for advising parents on K-12 courses, engaging prospects across channels, recommending programs, and driving weekly/monthly enrollments. Monitor sales performance, collaborate with academic, marketing, and operations teams, and meet conversion and enrollment targets while maintaining responsive, solution-oriented parent support.

The Video Director is responsible for creating educational and marketing videos, overseeing all phases from concept development to production, while coordinating with various teams and optimizing content for different platforms.

Oversee front desk operations and student services team, handle parent and student escalations, manage check-in/attendance and records, train and schedule staff, support enrollment and retention, prepare reports, and assist with campus events. On-site in Cupertino, 10:00 AM–7:00 PM, Monday and Saturday required.