Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.
SCHEDULE:
Monday 9:00am-5:00pm
Tuesday 9:00am- 5:00pm
Wednesday 9:00am- 5:00pm
Thursday 9:00am- 5:00pm
Friday 9:00am- 5:00pm
SUMMARY:
Family Service League is seeking a full-time Front Desk Administrative Assistant in Bay shore, NY. The Administrative Assistant will handle general administrative and clerical functions. The Administrative Assistant will be responsible for interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with the completion of related paperwork.
We offer a generous benefits package including the following:
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts and more!
RESPONSIBILITIES:
- The Administrative Assistant will perform general clerical functions, including answering phones, scheduling, loading appointments, scanning, and interacting with clients and referral sources.
- Maintain an onsite presence to serve as the first point of contact for clients and visitors.
- Greet and sign in patients.
- Perform electronic data entry and record keeping.
- Schedule client appointments and take payments.
- The Administrative Assistant will make appointment reminder calls.
- Help establish and maintain a positive and productive work environment.
- Enter data into OASAS system.
- Provide insurance verification and authorization.
- The Administrative Assistant will run I-STOPS.
- Conduct bank deposits.
- All other duties as assigned.
QUALIFICATIONS:
High School Diploma or equivalent required.
Minimum of two years of related experience in an office setting required.
Ability to multi-task, have excellent customer service skills and work as part of a team.
Strong verbal and written communication skills required.
Proficient computer skills, including Microsoft Office required.
Bilingual in Spanish preferred.
Must be able to work a flexible schedule for office coverage.
PHYSICAL REQUIREMENTS:
This position requires sitting for long periods of time.
Some light lifting may be required.
Skills Required
- High school diploma or equivalent
- At least two years of related office experience
- Ability to multitask
- Excellent customer service skills
- Ability to work as part of a team
- Strong verbal and written communication skills
- Proficiency with computers, including Microsoft Office
- Ability to work a flexible schedule for office coverage
- Bilingual Spanish language skills
What We Do
Family Service League is a nationally accredited human services agency that has taken an active role in strengthening families and empowering the residents of Long Island for more than 95 years. We currently have over 60 programs in 21 locations, including 5 Family Centers, designed to help children, families in crisis, senior citizens, people who are homeless, unemployed, or mentally ill. Family Service League works to give them the resources they need in order to be self-reliant and productive members of our communities. We Restore Hope and Rebuild Lives
