The Role
Manage front desk duties, assist visitors, handle phone calls, schedule appointments, support administrative tasks, and ensure a welcoming environment.
Summary Generated by Built In
Front Desk & Admin officer
We are looking to recruit a front desk and admin officer for our client in the solar industry. This role is essential to ensuring efficient day-to-day operations and maintaining a professional front office environment. The successful candidate will manage reception duties, provide administrative support, and contribute to the smooth running of the office.
Responsibilities
- Welcoming Visitors: Greet and assist guests, clients, and customers as they arrive, ensuring a professional and friendly reception.
- Handling Phone Calls: Manage incoming calls, direct them to the appropriate departments, and take accurate messages when necessary.
- Managing Appointments: Schedule, confirm, and coordinate appointments, and handle meeting room bookings.
- Providing Administrative Support: Assist with various administrative tasks to support office operations.
- Maintaining Reception Area: Keep the reception area clean, organized, and welcoming at all times.
- Addressing Inquiries: Provide information and answer questions from visitors regarding the organization.
- Ensuring Security: Monitor visitor access, issue visitor badges, and enforce security protocols to maintain a safe environment.
Requirements
Requirements
- Bachelor’s degree in management science or a related field.
- Over 2 years of proven experience, with prior experience in the solar industry and customer support considered an advantage.
- Strong Communication Skills: Excellent verbal and written communication abilities.
- Customer Service: Friendly and approachable with a focus on providing exceptional assistance.
- Multitasking Ability: Skilled at managing multiple tasks simultaneously without compromising quality.
- Organizational Skills: Effective in maintaining order and managing time efficiently.
- Technical Proficiency: Competent in using office software such as Microsoft Office, email, and scheduling tools.
- Problem-Solving Skills: Capable of addressing and resolving unexpected issues promptly.
- Professionalism: Consistently presents oneself in a professional manner.
REMUNERATION: N150,000.00 – N300,000.00 Monthly Gross
Skills Required
- Bachelor's degree in management science or a related field
- Over 2 years of experience in customer support
- Experience in the solar industry
- Strong communication skills
- Customer service skills
- Multitasking ability
- Organizational skills
- Technical proficiency in Microsoft Office and scheduling tools
- Problem-solving skills
- Professionalism
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The Company
What We Do
Total Data Limited is a management consultancy firm that specializes in providing end-to-end HR services.
