Fraud Strategy Manager

About Us

Rho is the all-in-one banking platform for startups and the accountants who support them. With banking set up in minutes, 2% cashback cards, and powerful tools for managing spend, paying bills, and closing the books, Rho helps high-growth startups move fast and stay focused—with support that goes to the ends of the earth to help you win.

Responsibilities of the Fraud Strategy Manager

• Act as a key stakeholder in managing fraud risk and related controls, collaborating with teams to develop improvement plans and achieve goals.

• Create, implement and maintain fraud strategies to enhance Key Performance Indicators (KPIs).

• Develop dashboards and reporting mechanisms to proactively monitor Key Risk Indicators (KRIs).

• Conduct root cause analyses on fraud incidents and patterns to identify systemic vulnerabilities and recommend targeted mitigation strategies.

• Lead pilot programs and testing initiatives for new fraud detection technologies, fraud prevention models, or process improvements before wider deployment.

• Effectively manage multiple responsibilities, balancing reactive and proactive fraud prevention measures with long-term projects.

• Regularly track KPIs/KRIs and other fraud trend metrics, presenting findings and recommending data-driven action items.

• Establish and adhere to best practices and strategies for fraud risk management and change management governance.

• Oversee fraud vendors and evaluate the performance of their fraud models and tools.

• Collaborate with internal data teams to fulfill visualization and reporting requirements.

• Partner with frontline teams to provide data-driven insights and real-world experience to agents.

Qualifications and Skills

• Bachelor’s degree in Finance, Risk Management, Data Analytics, or a related field; advanced degree preferred but not required.

• 5+ years of hands-on experience in fraud risk management or fraud analytics within fintech, payments, or banking sectors.

• Deep expertise in fraud detection and mitigation techniques related to card processing, ACH/NACHA rules, wire transfers, dispute management, and settlement processes.

• Experience evaluating and managing relationships with third-party fraud vendors and their fraud models/tools (e.g., Mastercard, Galileo).

• Proficiency in data analysis and visualization tools (e.g., SQL, Python, Tableau, Power BI) to generate actionable fraud insights and create reporting frameworks.

• Strong written and verbal communication skills, capable of presenting complex data-driven insights clearly to business and technical stakeholders.

• Ability to manage multiple projects and priorities independently in a dynamic, fast-paced fintech environment.

• Continuous learner, staying current with evolving fraud trends, fintech technology innovations, and fraud risk management best practices.

Our people are our most valuable asset. The salary range for this role is $112,000 - $131,000. Base salary may vary depending on relevant experience, skills, and business needs. In addition to base pay, Rho offers equity, healthcare benefits, and paid time off. Diversity is a core value at Rho. We’re passionate about building and sustaining an inclusive and equitable environment for all those involved with our mission, including employees, contractors, candidates, customers, and vendors. We believe every member of the Rho community enriches our ability to provide a broad range of ways to understand and engage with the market, identify problems, and drive solutions that align with our mission. We welcome all qualified applications and support each of our Rho’ers with ongoing professional growth opportunities.