The Role
The Fraud Risk & Control organization is responsible for preventing, detecting, responding to, and mitigating fraud across the enterprise. As a member of the Fraud team, you will help ensure that customers and the company are protected from evolving fraud threats by leveraging analytics, fraud controls, investigative techniques, and crossfunctional collaboration.
You will support the design, execution, and continuous enhancement of fraud prevention and detection capabilities, providing subject matter expertise, datadriven insights, and operational oversight across products, platforms, and business lines. Your work helps safeguard customer accounts, reduce losses, strengthen risk controls, and improve the overall fraud posture of the organization.
The Expertise and Skills You Bring
Depending on role level and team focus, your responsibilities may include:
Fraud Prevention, Detection & Analytics
Analyze large datasets to detect suspicious activity, fraud patterns, and emerging threats.
Develop or refine fraud detection rules, models, and strategies using analytics, AI/ML, or anomaly detection tools.
Build dashboards, KPIs, and reporting frameworks to monitor fraud trends, losses, customer experience, and control performance.
Partner with data science, product, and technology teams to design and implement scalable fraud controls.
Fraud Response & Investigation
Triage fraud events, conduct rootcause analysis, and manage incident response efforts.
Investigate suspicious financial activity, reviewing transactions, behaviors, and digital interactions.
Document cases, gather supporting evidence, and collaborate with law enforcement or regulatory agencies when appropriate.
Support recovery activities, including collections and loss mitigation efforts.
Risk Assessment & Control Management
Conduct fraud risk assessments across products, processes, and business units.
Identify key risks, evaluate controls, and document risk/control statements.
Recommend enhancements to policies, processes, and controls to reduce fraud exposure.
Assist in developing or maintaining fraud risk frameworks, standards, and governance practices.
Stakeholder Collaboration & Strategy
Provide fraud subject matter expertise to partners across product, engineering, legal, compliance, cybersecurity, analytics, and operations.
Influence strategic initiatives by advising on fraud risk considerations, control design, and implementation requirements.
Translate emerging fraud trends into actionable strategies, solutions, or program improvements.
Communicate findings, insights, and recommendations to stakeholders and senior leadership.
Qualifications
A combination of the following qualifications typically applies across fraud roles:
Bachelor’s degree in finance, business, economics, data science, cybersecurity, or related field.
2–12+ years of fraud, risk management, compliance, audit, cybersecurity, or financial services experience (leveldependent).
Experience with fraud analytics, risk assessments, investigations, or fraud control design.
Familiarity with fraud risks across digital channels, payments, account onboarding, authentication, or card programs.
Handson experience with analytics tools (e.g., Python, SQL) is a plus and may be required for technical roles.
Understanding of fraud detection technologies, behavioral analytics, anomaly detection, or machinelearningbased solutions.
Knowledge of fraud trends, regulatory expectations, and industry best practices.
Skills & Competencies
Strong analytical and problemsolving skills.
Ability to identify fraud patterns, interpret data, and provide clear recommendations.
Excellent verbal and written communication skills.
Ability to navigate fastpaced environments, manage multiple priorities, and adapt to changing risks.
Strong collaboration skills and the ability to influence partners and stakeholders.
Critical thinking, curiosity, and a continuous improvement mindset.
Attention to detail and strong execution focus.
Value You Deliver
Strengthening the organization’s fraud defense strategy and operating model.
Reducing fraud losses while protecting customer experience.
Enhancing controls, processes, and technology to stay ahead of evolving threats.
Ensuring a proactive, data driven, and customer focused approach to fraud prevention and detection.
#FF
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Top Skills
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
