● Operational Quality Assurance
○ Conduct QA reviews on verification,
evaluation, recovery, and collection processes.
○ Review onboarding and transaction
files for SOP compliance and completeness.
○ Validate system records using
supporting evidence (GPS, photos, call logs).
● Audit Execution & Field Support
○ Participate in physical city audits and inspection visits.
○ Conduct inventory, asset yard, and recovery compliance
inspections.
○ Support fraud investigations through evidence gathering and
analysis.
● Monitoring & Analysis
○ Monitor dashboards for SLA breaches, anomalies, and risk
indicators.
○ Flag irregularities, trends, and
high-risk issues to the Manager.
○ Maintain audit working papers and
evidence repositories.
● Documentation & Follow-Up
○ Maintain QA checklists, templates, and audit tools.
○ Track corrective actions from audits
and verify closure.
○ Update SOP deviation logs and issue registers.
● QA Review Reports
● Compliance Report
● Corrective Action Trackers
Requirements
● 2–4 years of experience in audit,
compliance, QA, operations review, or risk roles.
● Bachelor’s degree in Accounting,
Finance, Business Administration, Economics, or a related field.
● Strong analytical and documentation
skills.
● Good understanding of SOPs and
operational controls
● Ability to work with data and audit
evidence
● Willingness to travel for city
audits
● Strong attention to detail
● High integrity and objectivity
● Ability to work independently and meet deadlines
Benefits
● You
would be part of a dynamic startup revolutionizing the vehicle subscription and
financial services industry for gig workers in Africa.
● You
would be part of a dynamic environment where your ideas are heard and your
contributions propel us forward.
● You
would work alongside passionate, talented colleagues who share your commitment
to excellence.
● You
would witness firsthand the positive change your work brings to the lives of
thousands of riders and drivers.
● You
would enjoy a comprehensive benefits package, including a competitive salary,
health insurance, and exciting growth opportunities.
Skills Required
- 2-4 years experience in audit, compliance, QA, operations review, or risk roles
- Bachelor's degree in Accounting, Finance, Business Administration, Economics, or related field
- Strong analytical and documentation skills
- Good understanding of SOPs and operational controls
- Ability to work with data and audit evidence
- Willingness to travel for city audits
- Strong attention to detail
- High integrity and objectivity
- Ability to work independently and meet deadlines
What We Do
Gigmile is a mobility FinTech platform that offers vehicle subscriptions and financial services to gig workers in Africa, aiming to empower them with access to vehicles and improve livelihoods.
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