The Role
Detect and prevent fraudulent financial activity by monitoring transactions, investigating incidents, recording fraud losses, conducting root-cause analysis, improving controls, tracking emerging threats, supporting fraud-management infrastructure, and providing fraud-awareness training and guidance to business units.
Summary Generated by Built In
Overview
Qualifications
We are looking for a Fraud Analyst responsible in detecting and preventing fraudulent activities by analyzing financial transactions, identifying suspicious patterns, and conducting investigations to mitigate financial losses.
Qualifications
- University Degree or equivalent preferred.
- A minimum of 3 years in practical fraud risk management.
- Experience and familiarity with fraud surveillance and monitoring systems are advantageous.
- Experience in law enforcement and investigation processes would be an added advantage.
- Have good working knowledge of cyber frauds and social engineering modus operandi.
- Have knowledge of the financial services industry, specifically in banking
- Manage responses to fraud incidents escalated to FRM
- Investigations, booking of fraud losses and reporting in a timely manner
- Doing root cause analysis and suggest improvements in controls and processes
- Ensure a good and effective market intelligence network by maintaining a working relationship with industry members to keep abreast of fraud management developments, threats and trends. Pro-actively propose additional or new mitigating measures to manage emerging fraud risks, based on changing fraud trends and landscape.
- Recommend and assist in development of infrastructural support for FRM functions.
- Support the fraud risk awareness by providing staff training, guidance and advisories to Business and Support Units on fraud incidences.
Skills Required
- University degree or equivalent
- At least 3 years of practical fraud risk management experience
- Experience with fraud surveillance and monitoring systems
- Knowledge of cyber fraud and social engineering methods
- Knowledge of the banking and financial services industry
- Law enforcement and investigation process experience
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The Company
What We Do
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
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