Fraud Manager - Germany

The company

Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.

That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.

We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.

The DE Compliance team is an autonomous group of specialists dedicated to ensuring iwoca remains a safe and trusted partner for German SMEs. The team works at the intersection of technology and risk, collaborating closely with Tech, Operations, and Risk Management to build robust detection systems. The team operates in an agile environment, meeting regularly to share insights on the latest fraud trends and collaborating on cross-functional projects to stay ahead of evolving threats.

The Fraud Specialist role provides the opportunity to shape the security and integrity of our digital lending products. You will have the autonomy to identify emerging risks and the influence to implement the technical and strategic solutions needed to mitigate them.

Impact and Influence

• Identify and evaluate emerging fraud scenarios such as impersonation, social engineering, and account takeover (ATO).

• Formulate and adapt the fraud strategy specifically for the German digital lending market to maintain an optimal balance between risk and conversion.

• Design efficient verification processes that protect the business without adding unnecessary friction for our customers.

Innovation and Collaboration

• Partner with Tech and Data teams to implement automated detection mechanisms, including machine learning models and rule-based systems.

• Guide the selection and introduction of innovative technologies to optimise the fraud prevention toolkit.

• Develop and lead training programs to raise fraud awareness across the company and with our external partners.

Essential:

• Proven experience in fraud management or a related compliance field, with a focus on 3rd-party fraud.

• Strong analytical skills with the ability to translate complex data into actionable prevention measures.

• A proactive, solution-oriented mindset and the ability to work effectively within agile, cross-functional teams.

• Fluency in German and English.

Bonus:

• Experience working with external fraud-prevention platforms or aggregators.

• Familiarity with the technical implementation of automated fraud solutions (ML/Rule-engines).

• Experience in the German fintech or digital lending sector.

The salary

We expect to pay from £44,000 - £59,000 for this role. But, we’re open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.

The culture

At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective.

We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them.

The offices

We put a lot of effort into making iwoca a great place to work:

• Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks.

• Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions.

The benefits

• Flexible working hours.

• Medical insurance from Vitality, including discounted gym membership.

• A private GP service (separate from Vitality) for you, your partner, and your dependents.

• 25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.

• A one-month, fully paid sabbatical after four years.

• Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.

• 3% Pension contributions on total earnings.

• An employee equity incentive scheme.

• Generous parental leave and a nursery tax benefit scheme to help you save money.

• Electric car scheme and cycle to work scheme.

• Two company retreats a year: we’ve been to France, Italy, Spain, and further afield.

And to make sure we all keep learning, we offer:

• A learning and development budget for everyone.

• Company-wide talks with internal and external speakers.

• Access to learning platforms like Treehouse.

Useful links:

• iwoca benefits & policies