Jobs at iwoca

Lead and evolve the shared services platform: own the roadmap, drive reliability and architecture, manage and mentor 2-3 engineers, collaborate with stakeholders, and contribute hands-on to build maintainable, observable distributed systems.

Own and build end-to-end credit and fraud models for a B2B BNPL product: design, deploy, monitor, and improve supervised ML on tabular and time-series data, collaborate with product and risk, and develop pipelines and monitoring for portfolio performance.

Design, build, test and maintain ETL/ELT pipelines and analytics warehouse (Snowflake/dbt). Implement data testing, governance, observability and self-service capabilities. Partner with analysts, data scientists and stakeholders, troubleshoot data issues, and mentor colleagues to improve data reliability and analytics processes.

As a Customer Success Advisor, you manage customer inquiries and support them with applications while ensuring satisfaction and providing feedback for process improvements.

As a Customer Success Advisor, you will manage client relationships, support their financial journey, and act as the voice of the customer, ensuring satisfaction and strategic growth.

Lead product strategy and scoping for an M&A platform: map end-to-end M&A journeys, define detailed product and workflow specs, design and run experiments and lightweight prototypes, combine quantitative and qualitative analysis to reduce friction and drive growth, and work with the Product Builder, Deal Team and leadership to prioritise and launch product features.

The role involves financial forecasting, data analysis, improving operational models, and collaborating with various departments to enhance reporting accuracy.

The FP&A Analyst will translate financial data into management information, support budgeting, improve forecasting, and collaborate across departments to enhance the operating model.

Manage and grow a portfolio of SME customers through consultative sales and onboarding, converting opportunities, nurturing relationships, and exceeding KPIs to maximise revenue and retention.

Provide exceptional customer support to UK small-business customers via inbound calls, web chat and email; convert inbound prospects using sales skills; assist customers with loan applications and deliver efficient, empathetic service while collaborating with the team and suggesting process improvements.

Lead cross-sell for Credit Compass by owning the end-to-end funnel, designing eligibility and recommendation logic, running experiments, fixing journey friction, and measuring outcomes. Partner with engineers, data and marketing to increase funded customers and value per visit, using customer research, data analysis, and AI tools to iterate quickly and scale successful offers.

Assess credit applications using multiple data sources and a tech platform to make fast, fair decisions. Grow decisioning autonomy, support peers on complex cases, and collaborate with analytics to optimise lending models and processes.

Assess SME credit applications using company data and tech platform, make autonomous data-driven lending decisions, support complex cases, work with analytics to optimise credit strategy, and continuously improve processes.

As Fraud Strategy Lead, you'll design fraud strategies, monitor automated models, and guide a small team, focusing on transaction profiling and risk management for a B2B payment product.

The Growth Marketing Manager will drive acquisition growth using automated tools and AI across Paid Search, Direct Mail, and emerging digital platforms. Key responsibilities include managing campaigns, analysing performance data, and coordinating product launch strategies.

Own and optimise the Credit Compass cross-sell funnel: match products to customers, design eligibility and experience logic, run experiments, remove friction, work with engineers and analysts, and measure impact to increase conversion and funded customers.

Assess SME credit applications using internal platforms, diverse data sources and analytics. Make autonomous, data-driven lending decisions, support colleagues on complex cases, communicate with customers in German and English, and suggest process improvements.

Design and analyse experiments, build causal and hierarchical models, and analyse partner-funnel data to improve conversion and product strategy. Translate analyses into commercial decisions, use AI to accelerate work, and collaborate cross-functionally with product, engineering and commercial teams.

The Outbound Sales Manager will manage the sales cycle, qualify leads, and implement sales strategies to drive growth for SMEs seeking finance.

The Business Development Executive will build a pipeline of prospects through outbound calls and social selling, aiming to exceed sales targets.