Fraud Investigator

 POSITION SUMMARY: 

The Fraud Investigator is responsible for conducting investigations of suspicious and/or criminal activity perpetuated against Texas Capital, its customers, and employees, and to identify relationships, and processes that pose a fraud risk.  This role performs complex research and analysis of various reports in the course of the investigations and special department projects.   Additionally, the Fraud Investigator will aid in asset recovery for the bank and its clients. 

The Fraud Investigator is also responsible for providing support and guidance to the firm’s fraud risk management efforts; serve as an advisor to Senior Management; assist regulatory agencies, law enforcement and/or auditor inquiries; review and write related policies and procedures; make recommendations to senior management when and where appropriate. The Fraud Investigator will advise the firm’s Fraud Risk Management and Investigations Manager, Senior Management of emerging fraud issues, and consults with other employees and departments to establish controls and mitigate risk to the Bank.

The Fraud Investigator is also responsible for filing Suspicious Activity Reports (SAR) as required by BSA/AML regulatory requirements.

Primary Duties & Responsibilities:

·         Research, investigate, and document cases involving internal and external fraud

·         Prepare thorough and high-quality investigative reports and summaries

·         Ensure efficient investigation, documentation, and review of cases assigned to, or developed by Enterprise Fraud Management

·         Handles all necessary documentation and required research. 

·         Conduct routine interviews with suspects and witnesses.

·         Completes a SAR when applicable.  The Fraud Investigator is directly responsible for the evaluation and decision to file suspicious activity reports on cases assigned to them. 

·         Identify and analyze points of compromise

·         Ensure timely and efficient reporting of cases requiring filing with government

·         Comply with requests for information or documents from legal requests

·         Identify and recommend modifications to internal controls or procedures to enhance the fraud program

·         Collaborate with other departments of the bank, ensuring the FRMI team is well-represented and that there is a strong partnership.

·         Maintain a well-informed and all-inclusive knowledge of current fraud schemes and behaviors, issues, criminal typologies, industry best practices, regulations, and developing trends

·         Flexible to perform other functions as requested by management

·         Conduct special investigations including those relating to suspicious and/or criminal activity perpetuated against Texas Capital customers and/or employees

·         Train employees and disseminate intelligence as applicable

·         If called upon, provide expert testimony in legal proceedings 

·         Liaison with Law Enforcement

·         Leverage sound decision making and problem-solving in pressure situations

·         Perform other functions or duties as assigned

SUPERVISORY RESPONSIBILITY:

This job has no supervisory responsibilities

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Ability to withstand moderate physical activity throughout the workday (standing, walking, reaching)

·         Ability to sit for extended periods of time

·         Ability to lift or move up to 25 pounds on occasion

·         Ability to maintain attention and concentration for extended periods of time

·         Ability to work overtime when required to meet deadlines

MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, & SKILLS):

·         2-4 years’ bank fraud investigations experience. Work related experience should consist of in-depth background conducting bank fraud investigations of all types (i.e., kite schemes, elder fraud, BEC, wire fraud, ACH fraud, counterfeit checks, forgeries, etc.), banking operations, government regulations, proven usage and knowledge of UCC codes and industry defenses to adverse claims and compliance/operational support.

·         OR a minimum of 3 years’ experience in criminal financial crimes investigations, such as conducting bank fraud investigations of all types (i.e., kite schemes, elder fraud, BEC, wire fraud, ACH fraud, counterfeit checks, forgeries, etc.).

·         CFE, CAFP, or CFCI certification preferred. This position generally has expertise in more than one specific technique or investigative process. Certification must be obtained within 1 year of hire date.    

·         Strong knowledge of the laws applicable to the Bank Secrecy Act, White Collar Crime and Suspicious Activity Reporting requirements

·         Must be a self-starter and able to work independently

·         Able to work in a highly regulated area where confidentiality is a requirement and work varied hours as each assignment requires

·         Capable of working in a team environment on multifaceted confidential cases

·         Crisis management experience preferred

·         Established contacts within Federal, State and local law enforcement agencies, as well as established contacts within banking/business fraud investigations

·         Ability to make appropriate judgments and decisions with limited guidance.

·         Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals and to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

·         Excellent interpersonal, presentation and public speaking skills, both practiced and impromptu. 

·         Proven ability to effectively communicate with management and employees at all levels, influencing decision and selling ideas.  

·         Strong interpersonal and relationship building skills.

·         Proficient in Microsoft Word, Excel and PowerPoint.

The above statements describe the general nature and level of work only.  They are not an exhaustive list of all required responsibilities, duties, and skills.  Other duties may be added, or this job description amended at any time.

The duties listed above are the essential functions, or fundamental duties within the job classification.  The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.