Fraud Investigation Associate

Posted Yesterday
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Guwahati, Kamrup Metropolitan, Assam, IND
In-Office
Entry level
Fintech • Payments • Financial Services
The Role
Investigate potential fraud across Slice products by reviewing incidents, gathering evidence, taking urgent preventive actions, monitoring alerts, identifying patterns, coordinating with analytics and product teams, recommending improvements, and completing timely investigation reports.
Summary Generated by Built In
About the role:

If slice is a galaxy, the Fraud Investigators are the Guardians, keeping us all safe while having a lot of fun doing that. To define in fancy words, the fraud investigation team scrutinizes potential suspicious activities. If you're one whose nose starts to itch or hair stands up when something isn't right, to whom talking to people and looking at patterns comes naturally, this team is tailor-made for you. 

What you will do:
  • Perform thorough and objective investigation of potential fraud activity on slice products. 

  • Close review of Fraud incidents received from different channels & conduct the investigation immediately. 

  • Take ownership on gathering all possible information while investigating incidents. 

  • Initiate urgent actions as and when required to prevent future financial & reputational loss. 

  • Monitor fraud alerts daily and take necessary action. 

  • Identify fraud patterns and modus operandi from the investigation and share insights with analytics team. 

  • Coordinate with analytics team, product team and other stakeholders. 

  • Recommend new methods/tools to improve operational efficiency and investigation quality. 

  • Plan & execute case investigation and complete investigation reports in an accurate manner as per defined timelines.  

What you will need:
  • 0-1 years of working experience in Fraud operations & Investigation. (Banking/Fintech organization only). 

  • Comfortable in making decision and judgement. 

  • Graduate degree in any relevant field. 

  • Presentable (as you will need to talk to customers as a part of the investigation). 

  • Street smart and ability to detect patterns. 

  • You should be fluent in English & Hindi. 

Life at slice: 

Life so good, you’d think we’re kidding:  

  • Competitive salaries. Period.  

  • An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise.  

  • Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.  

  • Tailored vacation & leave policies so that you enjoy every important moment in your life.     

  • A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.   

  • Learning and upskilling opportunities. Seriously, not kidding.  

  • Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. 

We believe in equality. Period. 

At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by the applicable law. 

We consider all qualified job-seekers with criminal histories in a manner  consistent with the applicable law. Additionally, we are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. 

Come join our crew!   

 

About slice:

slice

A new bank for a new India

slice’s purpose is to make the world better at using money and time, with a major focus on building the best consumer experience for your money. We’ve all felt how slow, confusing, and complicated banking can be. So, we’re reimagining it. We’re building every product from scratch to be fast, transparent, and feel good, because we believe that the best products transcend demographics, like how great music touches most of us.

Our cornerstone products and services: slice savings account, slice UPI credit card, slice UPI, and slice business are designed to be simple, rewarding, and completely in your control. At slice, you’ll get to build things you’d use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together.

We’re backed by some of the world’s leading investors, including Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital.

Skills Required

  • 0-1 years of working experience in Fraud operations & Investigation (Banking/Fintech organization only)
  • Comfortable in making decision and judgement
  • Graduate degree in any relevant field
  • Presentable and able to speak with customers
  • Street smart with ability to detect patterns
  • Fluent in English and Hindi
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The Company
1,000 Employees
Year Founded: 2016

What We Do

slice is an RBI-licensed small finance bank focused on reimagining consumer banking in India through simple, transparent, technology-driven products. Its offerings include slice savings accounts, UPI credit cards, slice UPI, and slice business. The company aims to improve how people use money and time while delivering a consumer-friendly banking experience, especially for India’s youth, with an emphasis on digital access, transparency, and customer control.

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