"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Responsibilities:
Develop proficiency at each hotel that consistently delivers high performance in Topline Fee Generating Revenues, Brand Compliance, and Accor Reputation.
Identify the greatest opportunities to improve performance in each franchise hotel.
Support and train in using the Accor performance tools (TARS / Opera Cloud / IdeasRMS / STR / TrustYou / ANAIS / OTA Insights / HotStats / Max for Partners / Tableau / Accor Live / INES).
Understand and utilize appropriate tools and resources to ensure effective and consistent on-property and virtual consultation meetings.
Effectively collaborate with Accor PME teams in various departments and champion key programmes and initiatives.
Generate post-consultation follow-up correspondence and maintain effective property and ownership documentation notes within WEMAX. Regularly update management records.
Be up to date on all Accor programs, franchise requirements, operating practices, market trends, and industry conditions to provide necessary information and support to franchisees.
Provide feedback to SVP and VPO Türkiye operations on property performance trends, ownership issues, competitive intelligence, or other information that might prompt the consideration of collaborative efforts.
Support Accor PME Hotels franchise network growth through engagement with the business development team.
QualificationsExperience, Skills & Competencies:
Bachelor's degree in related field or equivalent experience
At least 15 years’ experience in hotel level leadership or relevant related experience
Extensive corporate level, multi-unit hotel operations management and/or commercial support highly preferred.
Full-service hotel commercial and revenue management experience and/or multi-unit oversight experience are preferred.
Strong analytic skills and data management abilities, along with excellent written and verbal communication skills, franchise industry savvy, and proven track record in driving hotel performance success.
Strong training, consulting, and persuasion skills
Good working knowledge and abilities in all aspects of Microsoft Suite of tools (Outlook, Excel, PowerPoint, TEAMS and Word)
Excellent time-management and follow-through skills
Highly self-motivated, organized, and able to balance multiple project support requests beyond ongoing portfolio support requirements.
Motivated by exceeding goals, meeting deadlines, and seeing results.
Top Skills
What We Do
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
