Company Description
Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Job Description
Functionally, this role focuses on finding and qualifying new franchisees, opening new markets with new and existing franchisees, and managing development processes in the APAC region, including forecasting/planning, site approvals and site selection, construction and design, and compliance with DQ agreements and DQ brand standards.
Key relationships include our current franchisees, potential new DQ franchisees, our field operations team, and our legal and international leadership team. Other key relationships include Marketing, Supply Chain, R&D, Design/Construction (DAC), and Information Technology.
Requires high commercial capability, an influencer mindset, excellent judgment, constant innovation, an analytical orientation, and a desire to work in multiple functional areas of the DQ business. International experience in franchising is essential.
Principal Accountabilities:
Finds, qualifies, recruits, and inducts new franchisees in targeted geographies; prepares and evaluates business plans; works with Legal on execution of development agreements; and works with Operations/Marketing/Supply Chain/FSQR on market entry logistics, feasibility, and execution.
Manages regional development processes pipeline and development plan/forecast; reviews franchisee proposals for new units, relocations, closures, and remodels as per compliance with brand standards in their region, working closely with Operations and DAC. Evaluates new unit performance based on sales, profits, investment, and franchisee return.
Qualifications
- Bachelor’s Degree in Business, Finance, Economics, or related experience instead of a degree.
- 4 to 6 years in international franchising, either on the franchisor or franchisee side, ideally in restaurants; some preferred backgrounds include development, M&A, law, operations, finance, or construction/design.
- A process and detail-oriented relationship builder with an intuitive understanding of franchisee/franchisor relationships and an excellent professional network.
- Excellent commercial and analytical skills, including financial analysis, contracts, and strategy.
- Verbal and written fluency in English. Other languages are beneficial.
- Ability to travel up to 50% travel, both domestically and internationally.
Additional Information
All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for employer sponsorship.
Our Commitment to Diversity, Equity and Inclusion
We are committed to creating a culture of diversity, equity and inclusion for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our DQ brand.
What We Do
Here at the DQ® system, we believe that HAPPY TASTES GOOD®.
Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries.
Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat.
Guided by our vision to become the world’s favorite quick-service restaurant, we’re proud of the multinational company culture we’ve built while maintaining a small community feel. Our hardworking employees believe in our mission of creating positive memories for all who touch DQ.
Headquartered in Minneapolis, Minnesota, with offices in Canada and Singapore, our corporate employees support our independent franchisees from our corporate offices and field locations around the world.
Giving back
Since 1984, the DQ system has raised more than $154 million to support Children’s Miracle Network Hospitals® in the U.S., and the Children’s Miracle Network Member Hospitals® in Canada. Every time fans and franchisees donate to these causes, every dollar stays in the community to support the local children’s hospital.
Through our corporate giving initiative, DQ Cares, we provide employees time paid time off to volunteer in their communities.
Careers
If you believe in creating happy smiles, lasting memories and unforgettable moments, we want to hear from you. To learn more about DAIRY QUEEN® careers, visit dairyqueen.com/us-en/Company/Careers/.
Franchise opportunities
To become part of our sweet success and explore franchising opportunities, visit us at dairyqueenfranchising.com.
Ownership
The DQ brand, along with the ORANGE JULIUS® brand, is privately owned by Berkshire Hathaway Inc., a company owned by the legendary investor, Warren Buffet.
Read our Social Media Community Guidelines: http://bit.ly/DQSocialCommunityGuidelines
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