Frame Operations Production Supervisor

Position Summary:

As the Frame Operations Production Supervisor, you will be the driving force behind our frame cutting, assembly and woodworking operations. You will oversee the production process, ensuring that our furniture is crafted safely, efficiently, and to the highest quality standards. This is a "hands-on" leadership role requiring a blend of technical and mechanical expertise, rigorous safety management, and the ability to mentor a diverse workforce in a fast-paced environment.

Key Responsibilities: 

Key Responsibilities

1. Production Oversight & Workflow

• Supervise and coordinate daily activities to meet established safety, quality, and output targets.

• Monitor schedules and resource allocation to optimize workflow and minimize downtime.

• Enforce SOPs, work instructions, and manufacturing best practices.

• Real-time problem solving: Identify and resolve production bottlenecks or process issues immediately, escalating when necessary.

• Shift Management: Oversee shift start-up and shutdown to ensure seamless transitions and continuous productivity.

2. Safety, Health & Environmental 

• Lead by example: Enforce all company safety policies and foster a "safety-first" culture.

• Daily Safety Compliance: Conduct toolbox talks and safety observations; investigate all incidents and near-misses.

• Hazard Mitigation: Collaborate with the Safety team to identify risks and maintain a clean, compliant workspace.

3. People Leadership & Development

• Coach and Mentor: Supervise hourly production employees to drive performance, engagement, and accountability.

• Performance Management: Conduct regular performance reviews and participate in annual wage appraisal processes.

• Administrative Accuracy: Manage attendance and timekeeping (ADP), ensuring accurate hours and pay rule application.

• Talent Growth: Support recruitment, lead onboarding for new hires, and manage corrective actions in partnership with HR.

4. Quality & Continuous Improvement

• Quality Assurance: Partner with Quality and Maintenance teams to correct process deviations and reduce customer claims.

• Lean Initiatives: Promote lean manufacturing principles and involve employees in active problem-solving.

• KPI Tracking: Monitor and report on safety, quality, productivity, scrap rates, and absenteeism.

5. Communication & Reporting

• Documentation: Maintain precise shift logs, downtime reports, and employee records.

• Daily Meetings: Facilitate shift huddles to communicate priorities and safety alerts.

• Cross-Functional Collaboration: Provide comprehensive verbal and written handoffs to e

Complexity:

Describe the following:  1) level of decision-making authority b) level of autonomy c) the impact of his/her decision on the organization d) what, if any, are the supervisory responsibilities?

• The Frame Operations Production Supervisor will be the driving force behind our frame cutting, assembly, and woodworking operation and have input on their performance and progressive discipline.
  

Scope/Financial Responsibility:

Describe quantifiable measures that will help ascribe the value of the position.  Examples include size of budget, business metrics, etc.  Also, describe the impact on revenue, profit or expenses by stating activities that could affect financial results of Tomlinson Directional.

Qualifications & Requirements

• Experience: 3+ years of proven track record in a supervisory or management role within a factory or manufacturing facility (Furniture industry required).

• Technical Skills: Strong mechanical knowledge of assembly lines, industrial equipment, power tools, and hand tools. Highly skilled in wood craft.

• Operational Knowledge: Hands-on experience with quality control procedures and assembly line optimization.

• Leadership: Demonstrated ability to motivate teams, manage conflict, and lead a safety-conscious workforce.

• Software: Proficiency in manufacturing software; experience with ADP and Google Suites Regulatory Knowledge: Deep understanding of safety regulations (OSHA or equivalent) applicable to manufacturing environments.

Organizational Relationship:

Identify who position reports to and/or who reports to this position:

• This position reports to the Factory Manager.

• This position has a team of employees reporting to them.

Travel Requirements (if any):

• None

Working Conditions:

• This role requires significant time spent on the production floor.

• Must be comfortable working around industrial machinery and in a furniture manufacturing environment (dust, noise, etc.).

• Ability to work flexible hours to support shift transitions as needed.