The Role
As a Key Account Manager, you'll manage and expand relationships with strategic clients, ensuring client satisfaction, revenue growth, and operational excellence.
Summary Generated by Built In
Join us to shape the future of work: your next adventure awaits!
Position overview
We’re looking for a results-driven Key Account Manager to join our French sales team. In this role, you will play a pivotal role at the heart of our business, managing and expanding relationships with our most strategic national clients. This is a high-impact position where your expertise in relationship building, strategic planning, and operational coordination will directly influence client satisfaction, loyalty, and revenue growth.
You will work closely with cross-functional teams to ensure exceptional service delivery across temporary staffing while actively shaping the strategic direction of your accounts.
If you are ready to advance your career with a tech-driven industry leader, we want to hear from you.
Responsibilities
- Portfolio Management & Account Expansion: Grow revenue and margin across a €40M enterprise portfolio by understanding client needs, anticipating demands, and offering tailored staffing solutions. Define and own the Account Plan, identify growth opportunities, and cross-sell/up-sell services while leveraging Job&Talent’s technology to increase client spend and footprint.
- Client Relationship Management: Build and maintain long-term partnerships with strategic clients. Map and expand the stakeholder network, serving as the primary point of contact for decision-makers (HR, Operations, Procurement, and Executive teams) to ensure trust, satisfaction, and proactive support.
- Cross-functional Coordination: Collaborate with branches and support functions (HR, Finance, Legal) to ensure consistent, high-quality service delivery across all client sites. Mobilize internal teams, optimize processes, and ensure contractual compliance and operational excellence.
- Performance & Reporting: Monitor KPIs, lead monthly Business Reviews, address urgent issues, and propose targeted solutions. Provide regular updates to senior leadership on account performance, risks, and strategic initiatives.
- Client Engagement & Market Insights: Travel across France to meet client stakeholders, expand reach, and stay informed of industry trends and competitor activity to adapt strategies and strengthen relationships.
You have
- Deep understanding of staffing operations to build trust and strong partnerships with key client stakeholders (Operations, HR, Procurement, etc.).
- Confident English speaker, able to communicate effectively in business settings.
- Proven ability to grow strategic accounts and navigate complex account structures.
- Client-oriented and results-driven, with a proactive approach to uncovering and expanding business opportunities.
- Strategic mindset with strong communication, presentation, and negotiation skills.
- Exceptional organizational skills, attention to detail, and the ability to implement effective processes.
- A strong affinity for technology is highly valued and can be leveraged to drive client value.
- Willingness to travel frequently (up to 25%) and manage client relationships across multiple national locations.
What's in it for you?
- Maximize your earnings with a competitive base salary and a commission structure that truly rewards your success, along with an attractive benefits package (including healthcare insurance, lunch vouchers, extra days off, and more).
- Own your success - bring your ideas to life, take full ownership of your work, and see the direct impact of your efforts.
- Advance your career by playing a key role in expanding our market presence, opening doors to new opportunities and growth.
- Thrive in a dynamic, fast-paced, tech-driven company, where innovation and collaboration fuel our success.
About us
Job&Talent is a world-leading, AI-powered workforce management platform for frontline industries. We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive. Our mission is simple: to empower the people who make the world go round.
Built on deep industry expertise, cutting-edge technology, and smart AI agents, our end-to-end platform covers the entire workforce lifecycle — from recruitment and planning to time and attendance, performance, cost management, and communication.
It delivers measurable improvements in the areas that matter most: fulfilment, attendance, retention, and workforce quality. Our platform strength is rooted in unique experience: placing millions of workers over the years and serving thousands of blue-chip clients across delivery, logistics, manufacturing, e-commerce, retail, and hospitality.
Headquartered in Madrid, the company operates in 10 countries across Europe, the US, and Latin America and is backed by leading investors including Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank.
Join our community and make an impact
Innovation, high standards, and analytical thinking are in our DNA. Everyone has a voice here, and that voice matters. It’s how we stay sharp, move fast, and make decisions that keep us ahead of the curve.
You’ll take full ownership of your work, collaborate across borders, and grow by doing. Around here, you’ll hear a lot about 10x experiences, human-centered design, and the power of AI. But what truly sets us apart is our people: Our diverse team brings unique perspectives, deep commitment and real-world experience to the table.
We champion empathy, honesty, and inclusion. Because when people can be their authentic selves, incredible things happen—for our workers, our clients, and for each other.
And we reward that impact—with competitive pay, meaningful benefits, and the opportunity to shape what work looks like for millions around the globe.
If you're ready to make a real impact at scale, you're in the right place.
Proud to champion equality
At Job&Talent we value diversity and we're an Equal Opportunity Employer. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation. Come join us. We look forward to your application.
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Top Skills
AI
Technology-Driven Workforce Management Solutions
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The Company
What We Do
Jobandtalent is the world-leading temporary job platform that helps people thrive with their work. We harness the power of technology in order to provide the stability and perks associated with long-term employment. Jobandtalent was founded in 2009 in Madrid with the goal of fundamentally tearing down the barriers of job searching and hiring, and is one of the most successful and fastest growing companies in the industry today. Having placed simplicity and fairness at the core of our platform, we have matched 2,000 clients with over 200,000 people in 2021. With a valuation of $2.4 billion, Jobandtalent is currently the highest valued unicorn in Spain and is backed by leading investors such as SoftBank, Kinnevik, Atomico, Goldman Sachs, Citi and BlackRock.
Headquartered in Madrid, but home to the world, the remote-first company is operating in 9+ markets across Europe and the Americas and has ambitious plans for further expansion.
