EMEA Credit Default Swap Client Services Senior Associate

Job Description
Are you ready to make an impact in a fast-paced, client-focused environment? Join us and help deliver critical support to clients trading Credit Default Swap products across the EMEA region. You will have the opportunity to work with leading financial institutions, collaborate with diverse teams, and play a key role in managing high-value trades. This is your chance to develop your expertise, build strong client relationships, and contribute to innovative solutions in a dynamic market.
As an EMEA Credit Default Swap Client Services Senior Associate in the Credit Derivatives Middle Office team, you will provide essential trade lifecycle support to a wide range of clients, including asset managers, pension funds, banks, and hedge funds. You will work closely with front office sales teams and partner with colleagues across operations, technology, reference data, and external custodians to deliver seamless service. In this role, you will help us maintain the highest standards of accuracy and client service while driving continuous improvement and innovation.
Job responsibilities

• Ensures operations are booked and allocated in a timely manner
• Supports clients in their various queries
• Performs numerous control reconciliations to verify positions are accurate through front office to middle office reconciliations, middle office to back office reconciliations
• Investigates and provide solutions to various queries from settlements and confirmations
• Completes operations projects and ad hoc requests to satisfy new initiatives and operations/technology enhancements (new system implementations).

Required qualifications, capabilities, and skills

• Strong logical/analytical mindset, with the ability to think outside the box and challenge the status quo
• Process flow understanding, including ability to understand flows and linkage between systems and think how the process can be improved/streamlined
• Excellent written and oral communication skills
• Exceptional attention to detail. Accuracy is critical to eliminate financial risk and maintain a strong client relationship
• A flexible, proactive attitude towards work is required as individual must be responsive with the ability to multi-task and prioritize workload, with a strong awareness of risk and control issues
• Ability to work well under pressure and think creatively is essential
• Good working knowledge of Microsoft Office applications
• Proven ability to succeed as part of a team
• Fluent English is a must.

Preferred qualifications, capabilities, and skills

• Previous experience in Finance industry appreciated
• Knowledge of other European languages is a plus.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.