FPM Program Manager

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

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You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

General Profile: Forecasted Part Management (FPM) is a spares product to assure the right spare part are delivered to the right place at the right time. The FPM Program Manager (FPM PM) plays a key role in deployment and execution of the product at a desired customer site. FPM PMs are part of Spares SBU (AGS Operation).

The role requires in-depth knowledge and experience. Uses best practices and knowledge of internal and external business issues to improve our Spares product / service.  Solves complex problems; takes a new perspective using existing solutions. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Works closely with customer(s) and key Applied Materials stakeholders within AGS such as Sales, Business Development, Revenue Operations, Regional Planning, Order Fulfilment, Logistics, Order Management, Finance and Spares Business Unit, to ensure program objectives are achieved.
• Oversees the entire product lifecycle, including alignment with customer on parts forecast, contract initiation in SAP CRM system, performance monitoring and reporting, periodic review meetings, forecast modifications and contract annual renewals.
• Single Point of Contact for program related escalations; ensures exceptional customer experience by timely resolution and proactive management of escalations.
• Collaborates with other FPM Program Managers to share and implement BKM’s; participates in FPM PM Forum.
• Identifies business growth opportunities, such as parts regain/retain; works with customer(s) to add the right parts to the program.

Functional Knowledge

• Understanding of Applied Materials spares supply network, order processing and fulfillment; proficient in data mining, analysis, and presentation; proficiency in SAP is a plus.

Business Expertise

• Has knowledge of best practices and how own area integrates with others.
• General Spares business acumen

Problem Solving

• Identifies and resolves operational problems, such as forecast errors, pricing issues, obsolescence issues, material data issues.

Impact

• Impacts customer fab performance and product operational objectives by ensuring customer provides correct forecast; work is guided by functional policies.

Interpersonal Skills

• Excellent communication skills; influences and persuades others internally in related areas.

Education: Bachelor's Degree
Experience: 4 - 7 Years

Additional Information

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The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.