SugarAI is redefining CRM for the age of AI.
We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
Impact You Will Make:
- Maintain driver-based financial models that connect business assumptions to the income statement, balance sheet, and cash flow forecast.
- Consolidate departmental inputs into a cohesive company outlook and assess the reasonableness and consistency of underlying assumptions.
- Develop scenario and sensitivity analyses to evaluate business decisions, investment alternatives, and changes in operating assumptions.
- Maintain a clear understanding of the company's financial outlook, including revenue, profitability, cash flow, working capital, and key business drivers.
- Identify forecast risks and opportunities proactively, quantify their potential impact, and recommend appropriate actions.
- Guide business leaders through forecasting, headcount planning, expense management, and investment modeling.
- Challenge assumptions constructively and help budget owners develop financially sound and operationally realistic plans.
- Translate financial results into practical insights and recommendations that business partners can act upon.
- Build effective working relationships across the organization while holding partners accountable for financial commitments and agreed actions.
- Support leaders in evaluating tradeoffs, prioritizing resources, and measuring returns on investment.
- Analyze monthly and quarterly results against budget, forecast, and prior periods.
- Explain key business and financial performance drivers rather than simply reporting variances.
- Develop concise reporting and executive-level presentations that highlight performance, risks, opportunities, and recommended actions.
- Partner with Accounting during the monthly close process to ensure accurate financial reporting and alignment between actual results and forecast assumptions.
- Monitor relevant SaaS, operational, and financial KPIs and connect changes in those metrics to the company's financial outlook.
- Build fit-for-purpose financial models for strategic initiatives, pricing decisions, headcount investments, business cases, and other company priorities.
- Convert complex or ambiguous business questions into structured analysis without requiring a predefined approach.
- Provide clear, independent recommendations supported by financial and operational data.
- Ensure models and analyses are accurate, scalable, clearly documented, and understandable to other stakeholders.
What You Will Bring:
- 6+ years of experience in FP&A, Investment Banking, Strategic Finance, or Accounting. Experience in SaaS is a significant plus.
- Technical Prowess: You have strong modeling skills and have experience with FP&A platforms (Adaptive, Datarails, etc) and ERP systems (NetSuite, Sage Intacct, QuickBooks).
- Builder Mindset: You enjoy building models from scratch and refining messy data into clean structures. We move fast and iterate to progressively improve over time.
- AI Curiosity: You're eager to explore how AI tools can automate manual workflows, accelerate analysis, and stress-test models—treating emerging technology as a force multiplier.
- Communication Skills: You can explain the "why" behind a budget variance as well as the implications to our financial outlook.
- High Velocity: You thrive in a fast-paced environment where priorities can shift, and you have the discipline to manage multiple projects without dropping the ball.
- Education: A Bachelor’s degree in Finance, Accounting, Economics, or a related quantitative field. CFA, CPA, MBA is a plus.
Skills Required
- 6+ years of experience in FP&A, investment banking, strategic finance, or accounting
- Strong financial modeling skills
- Experience with FP&A platforms such as Adaptive or Datarails
- Experience with ERP systems such as NetSuite, Sage Intacct, or QuickBooks
- Bachelor’s degree in Finance, Accounting, Economics, or a related quantitative field
- Experience in SaaS
- CFA, CPA, or MBA
- Ability to explain budget variances and financial outlook implications
- Ability to manage multiple projects in a fast-paced environment
SugarAI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SugarAI and has not been reviewed or approved by SugarAI.
-
Healthcare Strength — Medical, dental, vision, and mental-health support are part of the package, with HSA/FSA options and coverage starting on day one in the U.S. Wellness programs, an EAP, and even pet insurance are also highlighted.
-
Retirement Support — A 401(k) with company match is offered alongside access to financial advisors, plus life and disability insurance. These elements indicate meaningful long‑term financial backing.
-
Leave & Time Off Breadth — Unlimited PTO, paid holidays, paid volunteer time, and paid parental leave are described across postings. Remote‑work programs and home‑office stipends further support time‑off flexibility.
SugarAI Insights
What We Do
SugarAI provides software that helps revenue teams manage and grow their customer accounts with greater visibility and control. Our Precision Selling platform delivers account-level insights that highlight risk, uncover expansion opportunities, and guide sellers toward clear next steps. Used by thousands of companies in more than 120 countries, SugarAI supports organizations operating in complex, relationship-driven sales environments.
Why Work With Us
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
Gallery








