Director, Revenue Operations

Reposted 16 Days Ago
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Office, Machaze, Manica
100K-250K Annually
Senior level
Artificial Intelligence • Information Technology • Internet of Things
The Role
The Founding Revenue Operations leader will design and scale systems for the GTM engine, optimizing CRM processes and data integration while collaborating with executive leadership.
Summary Generated by Built In
About Basis

Basis equips accountants with a team of AI agents to take on real workflows.

We have hit product-market fit, have more demand than we can meet, and just raised $34m to scale at a speed that meets this moment.

Built in New York City. Read more about Basis here.

What you’ll be doing:

We’re looking for a Founding Revenue Operations leader to design, implement, and scale the systems, processes, and insights that power our go-to-market engine. You’ll combine hands-on technical ownership (CRM, automation, data) with strategic leadership across Sales, Marketing, and Customer Success to help us press our advantage and build a world-class commercial organization.

  • Set GTM strategy & operating cadence

    • Partner with CEO and Sales/Marketing leadership on segmentation, territory design, pipeline health, and forecasting

    • Translate company growth targets into quarterly and annual GTM operating plans with clear goals and leading indicators

  • Own systems & data

    • Own and optimize the GTM stack (Salesforce/HubSpot, Outreach, Apollo, Clay, automation platforms)

    • Build dashboards and analytics that leadership and teams trust for decision-making

    • Design integrations and workflows to maintain clean, reliable data across tools

  • Drive execution & alignment

    • Build and maintain integrations and automation to increase rep productivity

    • Standardize lead-to-customer lifecycle and implement scalable pipeline governance

    • Document processes and ensure cross-functional teams adopt changes with measurable outcomes

📍 Location: NYC, Flatiron office. In-person team.

What you’ll bring:
  • 5–10 years in Revenue Operations or GTM Systems at high-growth software/AI companies

  • Hands-on expertise with CRM platforms (Salesforce/HubSpot), sales engagement tools (Outreach, Apollo), and automation/enrichment platforms

  • Proven ability to build technical solutions (integrations, automations, reporting) while driving strategic GTM planning

  • Advanced analytical skills with Excel/Sheets, SQL, and BI tools

  • Track record partnering with executive leadership on cross-functional outcomes

  • Ability to work in Manhattan office 5 days per week

What we’d love to see:
  • Experience scaling GTM at Series A–C companies across multiple product lines

  • Coding background (JavaScript, Python, Salesforce Apex) and API/ETL experience

  • Salesforce/HubSpot migration experience; familiarity with CPQ and revenue analytics

  • Experience with accounting/finance buyers or CFO office products

What Success looks like in this role
  • Startup mindset: You thrive amid ambiguity and rapid growth.

  • Systems thinker & builder: You love turning messy workflows into crisp, scalable operating models.

  • High agency, bias for action: You own outcomes and move quickly with clear metrics.

  • Detail-oriented with taste: You balance speed with data quality, governance, and usability.

  • Office lover: You prefer tapping a teammate on the shoulder to waiting on a Slack thread.

Top Skills

Apollo
Clay
Hubspot
JavaScript
Outreach
Python
Salesforce
SQL
Am I A Good Fit?
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The Company
New York, , NY
22 Employees
Year Founded: 2023

What We Do

AI Platform for Accounting firms giving accountants a team of AI assistants

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