Founding Growth Lead

Posted 2 Hours Ago
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San Francisco, CA, USA
Hybrid
Entry level
Consumer Web • eCommerce • On-Demand • Professional Services
The Role
Own growth strategy for Instant Expert by identifying high-value customers, developing repeatable acquisition and retention methods, refining product positioning from customer insights, and growing revenue with clear customer acquisition economics. The role requires commercial judgment, strong writing, customer engagement, experimentation, resourcefulness, and end-to-end ownership. Founder or very early-stage startup experience is preferred.
Summary Generated by Built In

AI has made it almost free to send cold emails that sound personal, and inboxes are drowning in them. Companies spend money on ads, data, and outreach tools to get someone's attention; we think more of that money should go to the person they want to reach. Instant Expert lets you pay customers, candidates, and experts for a call or reply, with payment only when they respond. Our ambition is to make paying for someone's time a normal part of doing business.

What you'll own
  • Find the customers who get the most value from Instant Expert and turn them into repeat buyers.

  • Give people a clear reason to choose us and build a repeatable way to win their business.

  • Turn what we learn from customers into a better product and experience.

  • Grow revenue with a clear understanding of what it costs to earn it.

Who you are

You've personally grown a product or business and can explain what you did and why it worked. You have strong commercial judgment, write clearly, and enjoy spending time with customers. Experience as a founder or very early startup hire is a strong plus.

You're ambitious and resourceful, with the urgency to try things and the discipline to follow through. You want the freedom and responsibility to figure out how this business grows.

Skills Required

  • Personally grown a product or business and can explain the approach and results
  • Strong commercial judgment
  • Clear written communication
  • Enjoys spending time with customers
  • Founder or very early startup hire experience
  • Ambitious, resourceful, experimental, and disciplined
Am I A Good Fit?
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The Company
2 Employees
Year Founded: 2025

What We Do

Instant Expert is a two-sided platform for paid introductions and expert access. Buyers can put money behind a message to reach hard-to-contact people, while recipients are paid to take a call or reply. The service connects requesters with executives and professionals for informational conversations or research. Its live product handles real transactions and is built by founders Max Kolysh and Josh Chen.

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