Founder's Associate - Marketplaces

Posted 10 Hours Ago
Be an Early Applicant
London, England, GBR
Hybrid
Junior
eCommerce • Food • Logistics • On-Demand • Retail
Gopuff is the go-to platform for consumers' everyday needs. We deliver, so you can enjoy the moment.
The Role
Support senior leadership in scaling Gopuff’s UK marketplace business through strategic initiatives and operational execution. Manage promotions, pricing, merchandising, marketing, performance tracking, forecasting, reporting, and business reviews across marketplace platforms. Analyze customer behavior and commercial performance, troubleshoot issues, identify growth opportunities, support partner negotiations, monitor P&L and investment efficiency, and collaborate with Commercial, Finance, Marketing, Product, and Operations teams.
Summary Generated by Built In
At Gopuff, we’re not just delivering convenience; we’re redefining how the world shops. Since pioneering instant needs in 2013, we’ve empowered millions of customers across the U.S. and U.K. to reclaim their time through seamless, fast, and reliable delivery. Behind this transformative journey is our tech-first mindset, relentless obsession with customer experience and operational excellence.
 
To continue shaping the future of commerce, we’re looking for an exceptional Founder's Associate for our Marketplaces function.
We believe great work happens through collaboration, not competition. You foster a culture of curiosity, respect, and shared success, ensuring data is a tool for empowerment, not gatekeeping. No room for arrogance, just a commitment to helping others and making an impact together.
 
If you’re a high-performer who thrives in fast-paced, high-impact environments, this is your chance to build, innovate, and leave a lasting mark on one of the most disruptive industries in the world.
Are you ready to shape the future of commerce?
 
Let’s go!

You will:

  • Work directly with senior leadership to help scale and optimise Gopuff’s marketplace business across the UK through both strategic initiatives and operational execution.
  • Own the execution and performance management of promotions, pricing, merchandising, and marketing across multiple marketplace platforms.
  • Monitor marketplace performance daily, rapidly troubleshoot operational or commercial issues, and proactively implement solutions to improve growth, profitability, and customer experience.
  • Build and maintain trackers, forecasting models, reporting frameworks, and weekly business reviews to drive operational rigour and support strategic decision-making.
  • Conduct deep-dive analyses on promotions, pricing, customer behaviour, and overall business performance to identify growth opportunities and improve commercial efficiency.
  • Support commercial partnership management by coordinating with marketplace partners, contributing to negotiations, and helping optimise joint business opportunities and investments.
  • Support P&L management by evaluating performance, monitoring investment efficiency, and helping ensure profitable allocation of promotional and marketing resources.
  • Partner cross-functionally with Commercial, Finance, Marketing, Product, and Operations teams to execute high-impact growth initiatives and improve marketplace performance.

You have:

  • 1–3 years of experience in a high-growth startup, consulting, finance, e-commerce, or commercial role.
  • A natural problem-solver with a strong bias for action and a flexible mindset.
  • Exceptional analytical skills with the ability to quickly translate data into actionable insights and business recommendations.
  • Strong leadership and collaborative skills with a track record of influencing diverse stakeholders.
  • Experience with leading strategic planning and reporting to senior leadership.
  • Strong commercial acumen, including experience supporting partnership management, negotiating commercial initiatives, or driving profitable business growth.
  • Advanced proficiency in Excel and Google Sheets, with experience building forecasts, trackers, and performance reporting.
  • Highly organised and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.

Benefits:

  • We want to help our employees stay safe and healthy. We offer comprehensive medical, dental, vision and Mental health support to all eligible employees. 
  • Company RSU’s (Restricted Stock Units)
  • Gopuff employee rewards (including some great brand partnership deals)
  • Career growth opportunities
  • Annual performance appraisal and bonus

Skills Required

  • 1-3 years of experience in a high-growth startup, consulting, finance, e-commerce, or commercial role
  • Strong problem-solving skills and a bias for action
  • Exceptional analytical skills and ability to translate data into actionable business recommendations
  • Strong leadership and collaboration skills with experience influencing diverse stakeholders
  • Experience leading strategic planning and reporting for senior leadership
  • Strong commercial acumen, including partnership management, commercial negotiations, or profitable business growth experience
  • Advanced proficiency in Excel and Google Sheets
  • Experience building forecasts, trackers, and performance reporting
  • Highly organized and detail-oriented, with ability to manage multiple priorities in a fast-paced environment

Gopuff Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gopuff and has not been reviewed or approved by Gopuff.

  • Healthcare Strength — Core medical, dental, and vision coverage is described for eligible full-time roles, alongside access to an Employee Assistance Program and options like HSA/FSA. Job postings indicate these benefits are part of the standard package.
  • Retirement Support — A 401(k) plan is offered to eligible employees, signaling support for long-term savings. Several role descriptions also reference additional financial programs such as bonus or equity eligibility.
  • Parental & Family Support — Paid parental leave and family-building benefits are highlighted for eligible employees, with fertility support noted in company materials. These offerings complement broader PTO and sick-time programs in corporate and many field roles.

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The Company
HQ: Philadelphia, PA
11,000 Employees
Year Founded: 2013

What We Do

Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding.

Why Work With Us

We are the instant needs category creator, delivering in about 30 minutes for a $2.95 delivery fee. Our business model sets us apart: we own the products we sell and house them locally in our own micro-fulfillment centers. We have an entrepreneurial culture and constantly innovate to build new categories that improve customer experience.

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