Forward Deployed Process Engineer

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

The Team

The Forward Deployed Process Engineer sits within SEEK’s Operational Excellence capability in a small, cross-functional team focused on combining process excellence with AI transformation. 

This team is intentionally lean and high leverage. We provide central expertise, practical methods and coordination, while enabling improvement to be delivered within business functions. The role reports to the Head of Operational Excellence and works closely with the Head of AI Transformation’s team to redesign workflows so AI is built on strong, effective processes rather than layered on top of inefficiency. 

Why the role exists

• Help SEEK meet its operating leverage targets through process redesign, automation and AI. 

• Build close partnerships with business leaders, delivery teams and AI specialists to re-engineer critical processes. 

• Establish central capability so leaders build process literacy and practical improvement capability across SEEK. 

Key responsibilities

• Lead end-to-end delivery of re-engineered processes that support SEEK’s operating leverage and growth ambitions, including: 

• Working with the business to simplify processes. 

• Coordinating the build of automation or AI solutions, either building the solution directly or through the support of engineering teams. 

• Partner across business, technology, data and AI teams to deliver and embed re-engineered processes. 

• Build and grow central process excellence capability through practical methods, templates, playbooks and coaching. 

• Deep experience in process engineering, process improvement or operational excellence, including redesign of complex, cross-functional workflows. 

• Comfortable working at the intersection of process, data, AI and technology, and collaborating with technical teams. 

• Experience building automated workflows, or the curiosity and capability to quickly learn automation and AI tools. 

• Proven ability to influence and coach senior leaders and cross-functional teams in federated environments with limited formal authority. 

• Strong facilitation and stakeholder engagement skills, with the ability to uncover how work really gets done and turn that into clear, practical decisions and artefacts. 

• Experience designing enablement approaches such as leader training, playbooks, templates or communities of practice. 

• Comfortable operating in ambiguous, evolving environments, balancing experimentation with appropriate governance and control. 

Permanent Perks
At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.