monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
As a Forward-Deployed Engineer in the Services organization, you'll be a key technical partner for our most strategic customers. Your focus is high impact: driving AI transformation, help drive growth for our strategic customers and translating real world complexity into product insights. You will deeply embed with a single high value customer, working with C-level and technical teams to architect solutions that redefine their work.
You'll lead customer transformations leveraging AI capabilities in complex, mission critical use-cases. You'll own the full cycle of a delivery from understanding customer needs and business pains, architecting and designing their solution, build, and roll it out to the teams.
This foundational role will help define the future of forward-deployed engineering at monday.com.
About the Role
As a monday.com Forward-Deployed Engineer, you will drive strategic transformation, AI adoption, and product strategy, directly impacting revenue, roadmap, and customer trust. You will partner deeply with one strategic customer, advising executives on AI-driven operational change, and feeding insights back to the product team. This autonomous role offers high visibility and the chance to define its future.
What You'll Do
While you may prototype, your main leverage is through architecture, judgment, and influence, connecting customer reality to product direction.
Strategic Transformation: Embed with C-level stakeholders to architect end-to-end AI solutions and scalable workflows that solve complex business pains
Cross-Functional Leadership: Partner with Sales and CS as a technical authority to guide account strategy and translate customer needs into Product Requirement Documents (PRDs)
Implementation Excellence: Act as the platform expert—designing sophisticated configurations, prototyping custom scripts, and overseeing the narrative from pilot to full rollout
Requirements
Experience leading hands-on projects from A to Z in a production environment, preferably client-facing
5+ years of previous experience building web applications from scratch using TypeScript/Node.js/React is preferred
Previous experience in Full-stack development
Background in Solution Architecture or Software Engineering with a strong grasp of AI/LLM workflows and systems thinking
Experience navigating C-suite relationships and the ability to influence executive decision-making in ambiguous environments
Entrepreneurial, fast-moving, and focused on long-term impact rather than just immediate fixes
Professional proficiency in Portuguese and English. Spanish is recommended.
Skills Required
- Experience leading hands-on projects from end-to-end in production environments
- Client-facing experience
- 5+ years building web applications from scratch using TypeScript, Node.js, React
- Previous experience in full-stack development
- Background in solution architecture or software engineering with strong grasp of AI/LLM workflows and systems thinking
- Experience navigating C-suite relationships and influencing executive decision-making
- Entrepreneurial mindset, fast-moving, focus on long-term impact
- Professional proficiency in Portuguese and English
- Professional proficiency in Spanish
What the Team is Saying
monday.com Compensation & Benefits Highlights
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Retirement Support — A 401(k) plan with a guaranteed 3% company contribution regardless of employee deferral provides reliable retirement savings support. This predictable employer funding strengthens baseline long‑term financial security.
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Parental & Family Support — Up to 13 weeks of fully paid parental leave for all caregivers and adoption assistance (reimbursing up to $10,000) support growing families. Return‑to‑work programming and family events further ease caregiving transitions.
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Wellbeing & Lifestyle Benefits — Free daily breakfast, monthly meal (~$300) and commuter (~$130) stipends, snacks, and wellness offerings enhance everyday experience. Mental‑health resources, including 12 counseling sessions and additional wellness stipends, add meaningful support.
monday.com Insights
What We Do
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model.
