Forward Deployed Engineer, Intern

Posted Yesterday
7 Locations
In-Office or Remote
Internship
Artificial Intelligence • Information Technology • Software
The Role
Build, test, deploy, and debug AI voice solutions for real customer use cases. Work directly with customers to understand technical needs, troubleshoot APIs, integrations, data, and AI systems, and ship production code quickly. Own projects from initial problem through deployment and iteration, while identifying deployment patterns and partnering with engineering to improve the product.
Summary Generated by Built In
ABOUT RETELL AI

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.

Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.

We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.

Let's build the future together.

 
Recent recognition:
  • No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026

  • Top 50 AI Apps, a16z (2025)

  • #3 Fastest-Growing Software Company, G2 Best Software Awards 2026

  • Best Agentic AI Software, G2 Best Software Awards 2026

  • #4 Fastest-Growing Software Vendor, Brex Benchmark 2025

  • Enterprise Tech 30 Class of 2026, Nasdaq & Wing VC

  • Top-Ranked Startup, Lean AI Leaderboard

  • Backed by Y Combinator

ABOUT THE ROLE

We’re looking for a Forward Deployed Engineer Intern to work directly with our customers and engineering team.

You’ll sit at the intersection of engineering and customers. You’ll help build, test, and deploy AI voice solutions for real-world use cases, troubleshoot technical issues, and work closely with customers to make sure what we build actually works in production.

This isn’t a typical internship where you’re working on a side project. You’ll work on real customer deployments, ship code, and see the impact of your work quickly.

You’ll also work closely with our engineering team to bring what we learn from customers back into the product.

KEY RESPONSIBILITIES
  • Build & Deploy: Build and deploy technical solutions for real customer use cases.

  • Work with Customers: Join customer calls, understand their problems, and help turn those problems into technical solutions.

  • Solve Problems: Debug issues across APIs, integrations, data, and AI systems.

  • Ship Quickly: Write code, test solutions, and get them into production.

  • Improve the Product: Identify patterns across deployments and work with engineering to turn them into product improvements.

  • Own Projects: Take projects from an initial customer problem through deployment and iteration.

YOU MIGHT THRIVE IF
  • You’re pursuing a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field.

  • You enjoy building things and figuring out how they work.

  • You have experience programming in Python, TypeScript, JavaScript, or a similar language.

  • You’re comfortable working through ambiguous technical problems.

  • You’re interested in AI and want to work on systems that are actually being used by customers.

  • You communicate clearly and enjoy working directly with people.

  • You move quickly and take ownership without needing everything spelled out.

  • You’ve built projects, shipped software, or worked on something outside of school that you’re excited to talk about.

JOB DETAILS
  • Employment Type: Internship

  • Location: San Francisco Bay Area - Redwood City

  • Work Arrangement: In-office

  • Compensation: Competitive internship compensation

Skills Required

  • Pursuing a Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field
  • Experience programming in Python, TypeScript, JavaScript, or a similar language
  • Ability to work through ambiguous technical problems
  • Interest in artificial intelligence and customer-facing systems
  • Clear communication and willingness to work directly with customers
  • Ability to move quickly and take ownership independently
  • Experience building projects, shipping software, or working on technical projects outside of school

Retell AI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Retell AI and has not been reviewed or approved by Retell AI.

  • Fair & Transparent Compensation Compensation is presented as above-market with a “Best Offer Upfront” approach and disclosed cash–equity options tied to interview performance. Public ranges for key roles indicate clearly communicated bands and meaningful equity components.
  • Healthcare Strength Health coverage is described as 100% employer-paid for medical, dental, and vision. This signals comprehensive protection without employee premium costs.
  • Wellbeing & Lifestyle Benefits Daily meals via credits or unlimited catering, plus reimbursements for gym, commuting, phone, and internet, are prominently offered. These benefits reduce day-to-day expenses and support convenience and wellness.

Retell AI Insights

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The Company
HQ: San Carlos, California
73 Employees
Year Founded: 2023

What We Do

Retell is the #1 voice AI agent platform, enabling you to build, test, deploy, and monitor voice AI agents. Industries such as healthcare, insurance, financial services, and logistics use Retell to automate and enhance call operations.

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