The Role
The Forward Deployed Engineer will modernize the technology stack, integrate local systems with global products, and enhance performance initiatives in New Zealand, ensuring reliable and scalable operations.
Summary Generated by Built In
About InDebted: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.
Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.
About the Role
We’re looking for a Forward Deployed Engineer (FDE) to play a hands-on role in modernising and extending our technology stack in New Zealand. This role is pivotal to the success of our integration and performance initiatives in the region, bridging local systems with InDebted’s global products.
You’ll take technical ownership of key systems, drive integrations, and embed modern engineering practices within
our New Zealand operation. This is a role for an experienced engineer who thrives on solving complex, real-world problems, working closely with both local business leaders and global engineering teams.
What You’ll Own
- Platform Integration & Ownership
- Learn, operate, and evolve COBRAR, the core New Zealand debt collection system.
- Lead its transition to InDebted standards, ensuring reliability, scalability, and maintainability.
- Integrate COBRAR with InDebted’s Collect platform, enabling a unified product experience.
- Oversee data flow from COBRAR to the AWS Data Lake, improving data visibility and
- analytics.
- Technical Delivery
- Take ownership of email deliverability systems and related automation, eliminating
- dependency on global teams.
- Implement AI-powered automation and other tech-enabled performance improvements in the
- NZ region.
- Ensure all code, deployments, and integrations meet InDebted’s global engineering standards.
- Collaborate with global engineering to align on architecture, CI/CD, and security practices.
- Customer and Business Impact
- Work closely with the NZ Managing Director to translate business priorities into technical
- outcomes.
- Participate in discussions with clients and partners to understand requirements and deliver
- scalable solutions.
- Provide technical insights and feedback to accelerate onboarding, performance, and
- compliance outcomes.
What We’re Looking For
- What We’re Looking For
- Must-Have Experience
- 6+ years of software engineering experience, ideally across backend and integration-heavy
- systems.
- Strong coding skills in one or more of: Go, Python, .NET or Node.js.
- Proven experience working with AWS Serverless architectures, Terraform, and modern
- DevOps practices.
- Understanding of system integrations, APIs, and event-driven design.
- Experience migrating or integrating legacy systems into modern cloud environments.
- Solid grasp of data engineering or ETL processes for analytics or reporting.
- Nice to Have
- Experience with financial services or debt collection systems.
- Exposure to email deliverability or customer engagement tooling.
- Knowledge of Domain-Driven Design and clean code principles.
- Prior experience in forward deployed, solutions, or embedded engineering roles.
- Familiarity with New Zealand or broader ANZ regulatory and compliance environments.
- Location & Working Arrangements
- Based in Auckland, New Zealand
- On-site working model
- Occasional travel to Australia for collaboration and alignment.
Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.
At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.
For Recruiters: We appreciate the interest of all candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you!
Top Skills
.Net
AWS
Go
Node.js
Python
Terraform
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The Company
What We Do
InDebted is changing the world of consumer debt recovery for good.
Using data science, personalisation and digital channels, we’ve created a better way to collect debt that delivers 40% increased recoveries for businesses, while providing an empathetic experience that places consumers at the heart of our product.
It’s emotionally intelligent, digitally intelligent, and simply intuitive to the needs of every person, everywhere.
InDebted was founded in 2016 by our CEO, Josh Foreman. Fast forward to today, and InDebted has completed four funding rounds totalling $70+ million AUD, we’ve grown to a team of over 250 people living and working in 11 countries around the world, and we’re operational in five markets.
