Forward Deployed Engineer | Americas

Posted Yesterday
3 Locations
In-Office
170K-250K Annually
Mid level
Big Data • Marketing Tech • Software
The Role
Embed with customers to understand their systems and business needs, then build data pipelines, workflows, and automations that deliver measurable AI-powered outcomes. Serve as a trusted technical partner in ambiguous environments, integrating APIs and applying SQL, Python, data modeling, and agentic systems. Travel to customer sites, rapidly learn new technologies, and help establish Planhat’s Forward Deployment Engineering discipline and playbook.
Summary Generated by Built In
Competencies

This isn't traditional consulting. And it's not back-office engineering. It's applied problem-solving in the real world, where your decisions directly impact revenue, retention, and business outcomes. We're looking for someone with:

  • 3–6 years of experience in consulting, data engineering, software engineering, or similar technical roles

  • Comfort working directly with customers and operating in ambiguous environments

  • Curiosity, ownership, and interest in building something new

  • Willingness to travel to customer sites

  • The ability to learn fast — this is the most important trait of all

Technical foundations:

  • Strong foundation in SQL and data modeling

  • Experience with Python and/or other scripting languages

  • Experience integrating with APIs (REST / GraphQL)

  • Strong foundation in agentic systems and experience with AI tools to accelerate delivery

  • Familiarity with data pipelines, ETL/ELT, or workflow automation is a bonus but not required

Trajectory

Forward Deployed Engineers are the heart of Planhat's AI Deployment Program. Joining Planhat as a Founding FDE at this moment is a unique professional accelerant:

  • Work with companies that are early adopters of AI and want to build the future with us

  • Gain experience in data engineering, systems design, AI deployment, workflow automation, and commercial operations — all at once

  • Become fluent in applied AI: not model research, but the much harder, much rarer skill of deploying AI that actually works

  • Develop technical intuition that is extremely rare in the market — the type that opens doors to engineering leadership, product architecture, or applied AI roles in any industry

  • Shape a brand-new discipline. FDE is to this decade what full-stack engineering was to the previous one

As our Founding FDE, you'll embed with customers, understand how their business and systems actually work, and engineer the data pipelines, workflows, and automations that make AI useful and valuable.

Definition of Success
  • You are continuously delivering AI-powered outcomes for customers that are measurable, scalable, and repeatable

  • You are consistently seen as a trusted technical partner by customers, bridging the gap between messy real-world complexity and AI systems that actually work

  • You are building the playbook for Forward Deployment Engineering at Planhat — shaping a discipline that is just beginning to emerge

  • You are growing your technical intuition across data engineering, systems design, AI deployment, and commercial operations simultaneously

  • You are helping companies transition into the AI era with clarity, speed, and real outcomes

Compensation

The OTE (base + variable) salary range for this position is $170,000 - $250,000 per year. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a generous PTO policy, and other benefits.

Skills Required

  • 3-6 years of experience in consulting, data engineering, software engineering, or similar technical roles
  • Comfort working directly with customers
  • Ability to operate in ambiguous environments
  • Curiosity, ownership, and interest in building something new
  • Willingness to travel to customer sites
  • Ability to learn quickly
  • Strong foundation in SQL and data modeling
  • Experience with Python or other scripting languages
  • Experience integrating with REST or GraphQL APIs
  • Strong foundation in agentic systems and experience using AI tools to accelerate delivery
  • Familiarity with data pipelines, ETL/ELT, or workflow automation
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The Company
150 Employees
Year Founded: 2015

What We Do

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value. The company was founded in Stockholm, Sweden in 2015 and has a team of 100+ people across Europe, North America, South America, and APAC.

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