Forward Deployed Account Manager

Reposted 4 Days Ago
Be an Early Applicant
San Francisco, CA
In-Office
Mid level
Logistics • Software • Transportation
The Role
The Forward Deployed Account Manager will build and maintain relationships with key accounts, drive implementation, analyze ROI, and suggest product improvements to ensure customer success and satisfaction.
Summary Generated by Built In

About Us:

Revenue Vessel is a growing, venture backed software company on a mission to revolutionize how logistics companies sell. In 15 months, we’ve built a product that our customers love, nearly $1M in ARR (doubled in the last 3 months), and a path to grow to over $2M in revenue in the next 12 months. Most notably, we’ve only spent as much cash as our current revenue, meaning that we’re already an efficient business.

Revenue Vessel is building out a new sales solution for logistics and has ambitions to be the key sales operating system across the industry. Despite being less than two years old, we have signed annual contracts with eight out of the top twenty-five freight forwarders in our space and are looking to rapidly expand adoption and product surface area within our key accounts.

We are looking for a Forward Deployed Account Manager to own these relationships and make sure that our customers get the rocket ship results that they are hoping for!

The three co-founders have strong backgrounds in the space: former Head of Demand Gen at Flexport, former top-performing sales leader at Flexport, former Head of Eng at Rutter API, respectively. Revenue Vessel is a solution built off the pain points and solutions the founders solved at Flexport.

This could be a billion dollar business, and we don’t need to compete with other Silicon Valley founders in order to get there. We just need your help to pull it off.

Role Overview:

You will be working directly with our two co-founders, both startup veterans, to own relationships with our largest accounts, drive implementation on the ground, build ROI cases for growth, and maintain strong adoption within each account. You will be given room to run and will be expected to do whatever it takes to help our customers get the most out of our service offering. As an early member of the team, you will be a key part in shaping our product roadmap, then turning around and implementing it with our customers in the next six months.

You will LOVE this job if:

  • You want to work closely with smart, high integrity, personal growth-oriented co-workers.

  • You enjoy working independently and quickly on things.

  • You have a commercial mindset that can be applied at all levels - senior and middle management and individual contributors.

  • You have strong written communication and presentation skills, with both senior internal and external stakeholders.

  • You want to proactively suggest product improvements and key roadmap suggestions that deliver a 10x experience to our customers.

  • You love being in the thick of it all, understanding the whole workings of a startup, and building a plane as we fall from the sky.

This job is NOT for you if:

  • You want the immediate cushy and chill life that a large, stable tech company provides.

  • You find yourself excelling in highly-structured, hoop-jumping cultures.

  • You are worried about taking on personal risk.

In order to excel here, you will need to:

  • Be the type of person who never shies away from a problem just because you haven’t done it before.

  • Learn quickly and teach yourself new concepts as needed.

  • Travel on average once per month.

  • Tie together grassroots results with ROI cases that impress and drive action amongst senior customer stakeholders.

A typical week might involve travelling to a client office to lead a workshop, building an internal ROI case for Revenue Vessel on behalf of a customer stakeholder, and writing out business requirements for a new product that will wow our clients.

Company Values:

The company values these things. If you’re excited about this, we’re excited about you. If these aren’t you, then we’re probably not the right place.

  1. Brutal focus: We do one thing at a time, and we do it extremely well. Right now, we’re building sales tools for logistics companies. We say no to everything else, even if someone was waving a $1M check in front of our eyes.

  2. Too high integrity: We believe that integrity in business is incredibly important. We’d happily lose some money if it meant doing right by a customer or prospect.

  3. Improve and Get Better Every Day: We believe in making the business and ourselves 1% better every day. As we make more money, we plan to re-invest most of it in improving our existing team as well as our processes. We give and take kind, candid feedback, and we’re always looking for ways to become better.

  4. You want to build a money printing machine: We believe that at the end of the day, the only thing that matters is cash in vs cash out.

What We Offer:

  • Hybrid office setup in San Francisco.

  • Extremely Generous equity (we want you to feel so invested in the company's success that you make away like a bandit)

  • Competitive cash comp.

  • Competitive additional compensation on results that you generate.

  • For US employees, 100% fully-paid-for top-tier health insurance, dental, and (optional) life insurance

Application Process:

Our interview process includes a round of interviews focused on commercial acumen and your presentation skills. Then we will have another interview focused on culture fit.

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The Company
HQ: San Francisco, CA
20 Employees

What We Do

We're building the most comprehensive dataset for global trade in the industry. Revenue Vessel is the only place to find data on air or cross-border shipments into the United States, in addition to ocean shipments. Because of how we collect our data, importers can't obscure their records from us.

With our tool, you can leverage the most comprehensive set of contacts across importers - emails and personal phone numbers both available. While it's possible to obtain contact data through other providers, Revenue Vessel Contacts are narrowly focused on your industry so you don't have to spend a dollar more than necessary.

You can also find the customer list for rival broker with a single click. Use this information to target rivals that have floundered, better understand potential acquisition targets, or identify potential upsell opportunities where existing customers are splitting imports across brokers. Unlike with other solutions, get clean account lists without any need for excel wrangling, saving hours of time.

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