Forms Design Specialist

Who We AreJoin a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoThe Forms Design Specialist designs, develops, implements, installs, and maintains template database in multi platforms. Troubleshoots and corrects template problems and proactively maintains requirements within the system. Understand, query and manipulate varying data and file formats. Communicates issues to programmers and works with technical staff to understand problems with software and develops specifications to resolve them.

HOW YOU’LL CONTRIBUTE

• Creates, updates and maintains forms based on state and county recording requirements
• Troubleshoots and resolves issues around forms
• Aide in creation and merging of large-scale corrective documents
• Work with customers, stakeholders, product managers, and product owners to understand and maintain a high-level understanding of the current and upcoming requirements for the system
• May consult with users and develop business relationships and integrate activities with other IT departments
• Designs, codes, unit tests, debugs, and documents those programs.
• Prepare detailed specifications from which programs will be written, designed, coded, tested and debugged.
• Utilize tools to analyze, query and manipulate data according to defined business rules and procedures.
• Communicate and collaborate with external and internal customers to analyze information needs and functional requirements.
• Communicate issues to programmers to resolve quality issues.
• Work independently with users to define concepts.
• Other duties as assigned

WHAT YOU’LL BRING

Required Education, Experience, Certification/Licensure

• Bachelor’s degree or equivalent combination of education and experience
• 2-5 years of directly related experience.
• Microsoft or other related certifications preferred depending on position.

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Expertise in Microsoft Office Products (Word, Excel, Mail Merge)
• Knowledge of SQL and coding techniques to code stored procedures and triggers.
• Advanced knowledge of programming – If/Then Statements for Mail Merge and SQL queries.
• Strong written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Good multi-tasking skills.
• Attention to detail.
• Conveys complex technical issues/problems to programmers in a clear/concise manner. Must be familiar with basic data/programming terminology to communicate as much of problem and solution as possible.

Pay Range: $22.30 - $29.74 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.