Forex CFD Account Manager I Mandarin Speaking

Posted Yesterday
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Adelaide, South Australia, AUS
In-Office
Junior
Fintech • Financial Services
The Role
Drive sales of TMGM's Forex CFD products by identifying and generating client pipelines, making high-volume outbound calls, and building long-term client relationships. Deliver exceptional multi-channel customer service, resolve client inquiries, and meet KPIs and sales targets. Continuously expand market and product knowledge; work toward team and individual metrics. English and Mandarin proficiency highly preferred.
Summary Generated by Built In

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service. 


At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape. 

About the Job

As our business expands rapidly through regional growth, we seek a passionate and experienced Account Manager to join our incredible team. If you are dedicated to a long-term financial career in this industry, TMGM provides the perfect platform for success. Regardless of your location, if you are eager to be part of our unique and growing team, seize this opportunity and apply now!


Your Impact and Contribution

As an Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will be able to provide clients with exceptional service across all communication channels. Your role will involve the following:

Sales Growth:

  • Assist in driving sales by promoting and selling TMGM's products and services.
  • You can independently use your strong sales skills to identify and generate client pipelines.
  • Build and nurture relationships with new clients to foster long-term partnerships.

Client Service:

  • Deliver exceptional customer service across various communication channels to ensure client satisfaction.
  • Please respond quickly and professionally to client inquiries, and resolve issues effectively.

Performance and Goal Orientation:

  • Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
  • Please expand your knowledge about the markets, FX industry, and TMGM's platforms and products.
  • Strive to achieve team and individual metrics, contributing to overall success.

Requirements
  • We seek highly motivated individuals to kick-start or advance their careers in the Forex industry-minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields would be advantageous. Great willingness to learn practical financial knowledge and professional skills.
  • Comfortable making high outbound calls and engaging with diverse buyers. You should possess confident communication skills or be motivated to enhance your communication abilities.
  • Strong ownership of your responsibilities. You are proactive in addressing challenges, displaying a problem-solving mindset. You are a diligent worker, driven to achieve results, fearless when faced with obstacles, and hungry to start a rewarding career.
  • Excellent overall communication abilities, including modifying approaches to suit various audiences.
  • Proficiency in English and Mandarin are highly preferred.

Benefits
  • Experience a unique work culture that thrives on high performance, where you can gain valuable experience and achieve remarkable success.
  • We offer competitive salary packages and an enticing commission structure with truly uncapped earning potential.
  • Both part-time and full-time options, allow you to tailor your work arrangement to fit your lifestyle.
  • Investing in your growth and development is our priority. We offer ongoing training and support, equipping you with the tools and knowledge needed to excel in your role.

Skills Required

  • Minimum one year of experience in the Forex industry
  • Previous exposure to customer-focused environments (customer service, sales, outbound/inbound support, consulting)
  • Comfortable making high-volume outbound calls and engaging diverse buyers
  • Strong verbal communication skills; confident or motivated to improve
  • Strong ownership, proactive problem-solving mindset
  • Willingness to learn practical financial knowledge and professional skills
  • Ability to meet KPIs and sales targets
  • Proficiency in English and Mandarin
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The Company
HQ: Sydney, New South Wales
500 Employees
Year Founded: 2013

What We Do

TMGM is a global online trading platform that takes pride in being Chelsea FC's Official Regional Online Forex and Trading Partner in the Asia Pacific region. Our platform empowers investors to manage their investment portfolios efficiently, providing access to various products, including Forex, Shares, Precious Metals, Energies, Indices, and Futures. At TMGM, we simplify direct CFD trading through a sophisticated online platform, offering advanced technology, unparalleled support, and an innovative structure that allows traders to focus on making informed investment decisions while we handle the rest. Established in 2013 with headquarters in Sydney, TMGM has earned its reputation as a trusted CFD trading provider. With over 500 employees across three continents, the #TMGM Family is continually growing. At TMGM, we don't just offer jobs; we provide opportunities to shape careers and build futures. Our dedication to excellence and innovation creates an empowering work environment where your skills are valued, and your aspirations are encouraged. If you're excited about joining TMGM, explore our websites for more insights and opportunities. We look forward to welcoming you to the TMGM family.

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