In-Force, Annuities Operational Expert

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

Why This Role Matters:

The In-Force, Operational Expert role is responsible for assisting in strategic projects, collaborating with business units across the organization to support the In-Force department in cross-business project initiatives and retaining knowledge and proficiency in related areas of In-Force by performing job functions.

How You’ll Contribute:

• Champion projects to support In-Force by documenting and understanding project impacts to current processes and updating procedures accordingly
• Interpreting the impact of Product, Regulatory and Legal changes to departmentalize existing and new processes
• Consulting on project scope and documentation of non-MVP items on Product Releases or otherwise
• Review CODE Regulatory changes and interpret any impact on Operations
• Partnering with Compliance to ensure Operations is within standard and compliance 
• Review Audit Narratives and Model Audit Rules to ensure accuracy and compliance
• Leading knowledge transfer between Product and Operations and interpreting the impact to Annuity Operations
• Facilitating contract corrections, corrective processing and complex processing
• Identifying root causes of operational issues and developing effective solutions
• Learning, retaining, and updating one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations. 
• Helping the Annuity Operations through change by planning, implementing and monitoring changes
• Consulting on Business Requirement Documents and contribute to User Acceptance Testing in coordination with cross-business areas
• Planning, executing and monitoring In-Force projects to achieve desired outcomes
• Lead process improvement initiatives and support project implementations

What We’re Looking For:

• 5+ years of annuity experience is preferred
• Proven ability to communicate effectively
• Strong problem-solving skills and experience working in a fast-paced environment
• Demonstrated expertise in relevant industry practices and standards
• Demonstrated ability to provide expert advice and guidance on complex operational issues

Benefits Highlights:  

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.  Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.  Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals.  All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.