If you are experienced with Food Safety Programs? Are you able to support the development, adherence, and improvement of food safety policies, trainings, and procedures, then this is the opportunity for you!
Our Opportunity:
You will support the continued growth of our Fulfillment Network. Responsible for partnering with the Site Operations team, Inventory Control, Learning, Quality, and Facility teams to manage the network food safety programs. Support the implementation, maintenance, and improvement of the food safety program by providing technical leadership for pest control, sanitation, good distribution practices, temperature control, and other facets of title 21 of the code of federal regulations. You will also work cross functionally to perform risk assessments and provide guidance on corrective measures.
What you'll do:
- Supervise food safety programs across 4-5 fulfillment centers
- Audit Fulfillment Centers (FC) on a regular cadence and provide direct feedback to the site leadership regarding findings
- Initiate and propose closure of corrective actions taken
- Provide input for potential preventive and corrective actions to be taken
- Develop, implement, and coordinate training for food safety initiatives, policies, and procedures
- Work closely with Quality and Supply Chain to mitigate negative customer feedback
- Provide technical mentorship on pest exclusion, sanitation, temperature control and good distribution practices
- Evaluate equipment and activities around the FC network against risk assessments and internal policies
- Track, trend and analyze data to investigate pest control findings, customer complaints and implement strategies to improve programs and policies
What you'll need:
- Bachelors in Chemistry, Biology, Food Safety, Food Science, Environmental Engineering or related technical field is required
- Minimum of 5+ years in Managing Food Safety Programs in a distribution, warehousing, and/or manufacturing setting
- Must be a Qualified Individual by FDA definition and have comprehensive experience of FDA regulations and how to apply them, specifically 21 CFR 502, 117, and 1
- Comprehension and practical application of risk assessments a well as analyzing and verifying record data, implement and lead corrective measures, and to perform a hazard analysis of both commodity types and processes
- Trained in data collection and management software (Excel, Smartsheet, Tableau, Power BI, SQL etc.)
- Strong communication, partnership, analysis, judgement, customer and vendor focus skills
- Work optimally and efficiently under pressure while leading extensive demands and tight targets
- Experience leading change in multiple site environments
- Must be willing to travel up to 50%
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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