About Hilton Melbourne Little Queen Street
Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne’s CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.
About the role
As a Food & Beverage Attendant, you will play a pivotal role in ensuring that each and every guest has a memorable stay. This role will primarily focus on the breakfast team, encompassing responsibilities across the Restaurant, In-Room Dining, and Events. Operating on a rotating roster, you will thrive as part of a collaborative team dedicated to delivering exceptional customer service. Specifically, this role will involve:
- Demonstrating high standards of customer service
- Receiving orders and serving customer requests
- Understanding menu content, and any changes or promotional activations
- Maintaining a clean, tidy and well-prepared service area
- Preparing of mise-en-place
What are we looking for?
- Previous experience in crafting quality barista style coffees
- Must have a current and valid Victorian ‘Responsible Service of Alcohol’ certificate
- Experience working in a restaurant, bar or function space is required
- Thrive in a fast-paced environment
- Have a friendly, positive, energetic disposition with a charismatic personality capable of delivering exceptional customer service
- Excellent personal presentation and communication skills
- Have a passion for creating great experiences for our guests
- Ability to work around a 7 day week roster including weekends and public holidays
What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2025, Hilton ranked #1 across all industries by the Great Place to Work Institute in Australia and Worldwide. At Hilton, you can also look forward to receiving:
- Worldwide travel discounts at unbelievable rates for you and your friends and family!
- Competitive wages
- Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
- A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing
Skills Required
- Previous experience crafting quality barista-style coffees
- Current and valid Victorian Responsible Service of Alcohol certificate
- Experience working in a restaurant, bar, or function space
- Ability to work a seven-day roster, including weekends and public holidays
- Excellent personal presentation and communication skills
- Friendly, positive, energetic, and guest-focused disposition
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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