Follow Up Specialist

Posted 3 Days Ago
Be an Early Applicant
United States of America
Entry level
Healthtech
The Role
The Follow Up Specialist will manage unpaid claims with insurance carriers by contacting them through various methods, researching claims using online resources, and processing appeals for denied claims. The role involves identifying patterns in claim denials for further prevention measures.
Summary Generated by Built In

Welcome to Ovation Healthcare!

 

At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.

 

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.

 

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.

 

Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com.

The Follow Up Specialist will utilize several resources to resolve unpaid claims by online portals, contact via telephone, corresponding via email and appealing claims when needed.

Duties & Responsibilities:

  • Follow up on unpaid claims with insurance carriers after specified claim age.

  • Contact insurance companies via telephone, portals, and email requests to inquire on claims denied in error or on claims where there is further information needed in order to resolve for payment.

  • Utilize multiple online websites and portals to research claims.

  • Identify denial trends and other issues with insurance carriers and report to lead for review to assist in preventing future denials.

  • Process appeals on denied claims

The Company
HQ: Brentwood, Tennessee
246 Employees
On-site Workplace

What We Do

Headquartered in Brentwood, Tenn., Ovation Healthcare is partnered with 375+ clients in 47 states from critical access hospitals to large health systems. For 45 years, Ovation Healthcare has supported nonprofit, independent healthcare through a portfolio of shared services – Octave Advisory Services, Elevate Supply and Expense Management Solutions, Amplify Revenue Cycle Management, Tempo Technology Services, Cadence Clinical Services – designed to provide scale and efficiency to hospital business operations.

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