FOH Supervisor, RSBG

• Lead by example and provide ongoing coaching/training/motivation to the restaurant team. 

• Work with the restaurant manager to prepare and organize seating plans. 

• Ensure pre-opening duties are completed and staff are assigned sections. 

• Verify the accuracy of incoming deliveries; ensure they are correctly secured. 

• Assist in expediting food orders to all sections of the restaurant. 

• Ensure order discrepancies are quickly resolved. 

• Supervise the floor during service; respond to guest concerns. 

• Ensure closing duties are completed accurately. 

• Document service issues and resolutions. 

• Assist with other administrative functions including employee performance reviews. 

• Accurately and efficiently administer scheduling and attendance records. 

• Adhere to MLSE service standards and policies. 

• Follow all MLSE Health & Safety policies and procedures. 

• Work in compliance with the provisions of the Occupational Health & Safety Act. 

• Perform other duties as required. 

QUALIFICATIONS

• Must be available to work evenings, weekends, and holidays as required. 

• 2+ years supervisory or management experience in a high-volume restaurant. 

• Solid understanding and practical knowledge of restaurant business principles and service etiquette. 

• Comprehensive knowledge and experience of cocktails, wine, beer, and bartending operations. 

• Effective team management experience. 

• Smart Serve Certification is required. 

• A proactive approach toward day-to-day activities and shifting demands. 

• Comprehensive knowledge of food service. 

• Competent with POS (Point of Sales). 

• An aptitude for identifying and assessing details. 

• Exceptional interpersonal and communication skills. 

• Proven to perform well under pressure; manage multiple priorities simultaneously. 

• Work in compliance with the provisions of the Occupational Health

We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop. 

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.