Description
Who is Wilson Farm?
Wilson Farm has been in operation at its present location since 1884. Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our range of delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience.
Who are we looking for?
Wilson Farm is hiring a full-time Floral Sales Associate to join our floral customer service team in a bright and cheerful environment! This position has a range of $18.00 - $21.00 per hour and is not a designing position.
Primary Responsibilities for a Floral Sales Associate
· Assist customers with questions, selecting floral bouquets or arrangements or various products for custom designs
· Refresh flower buckets with water solution and additional bouquets
· Ongoing general clean-up of retail displays and/or cut flower work area to maintain neat appearance at all times
· Maintain displays throughout shift inside/outside
· Learn our closing protocols for the floral retail sales floor, e.g. bringing floral bouquets up/down stairs to/from cooler
· Customer service, problem-solving/resolution, and escalation as needed
Experience/Qualifications needed
· Previous retail, customer service experience (such as floral experience at Whole Foods, Wegman’s, Russo’s, or other retail floral shop etc. a huge plus)
· Ability to deliver information in a clear and concise manner to customers
· Candidate must be detail-oriented, have pride in finished work, an excellent work ethic, an enthusiastic, positive attitude, reliable, excellent communication skills
Work Schedule
· Full-time (40+ hours/week), in-person work at Lexington location, working the 10 am - close shift
· Will be a mix of weekdays, weekend, and holiday days
· Holiday periods may require more hours and flexibility in schedule to meet business needs
Physical Requirements
· Standing/bending/reaching for periods of time
· Up/down stairs frequently
· Be able to lift/carry approximately 25+ lbs. (flower buckets containing water and/or flowers)
· Will be In/out of storage cooler for periods of time to access product
Benefits
· Competitive wages commensurate with experience.
· Health and Dental insurance with generous premium contribution by Wilson Farm
· 401 (k) plan with employer match
· Annual bonus and a 25% employee discount
· Friendly, customer-driven environment
Wilson Farm, Inc. is an E/O/E.
Skills Required
- Previous retail or customer service experience (floral experience a plus)
- Ability to deliver information clearly and concisely to customers
- Detail-oriented, pride in finished work, strong work ethic, positive attitude, reliable, excellent communication skills
- Full-time availability (40+ hours/week), in-person at Lexington, 10am-close shift, weekends and holidays as needed
- Ability to stand, bend, reach for periods of time; frequent stairs; work in/out of storage cooler
- Ability to lift and carry approximately 25+ lbs (flower buckets)
What We Do
Wilson Farm, Inc. is a family-owned partnership based in Lexington, MA, founded in 1884. They produce over 125 varieties of fruit, vegetables, and herbs on over 500 acres across Massachusetts and New Hampshire. The company provides fresh, local, and affordable produce, operating retail farm stands and an open-air nursery and garden center, as well as a bakery and deli offering regional grocery items.
