Explore a career at EAH Housing.
Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.
What we offer.
We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.
We believe in work / life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
Flexible Start Times (REM Onsite Positions)
We take care of our employees.
Competitive Salaries
403b Retirement Plan with a match to every dollar you save for retirement, up to 5%.
Employee Wellness Program
Comprehensive Medical Insurance Plans
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP – Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH University, an in-house training program
This position is for a full-time Floating Onsite Occupancy Administrator to work at Crescent Park Apartments, a 378-unit affordable housing community in Richmond, CA. This is a HUD SEC 8/TCAC Combo property. Qualified candidates will have 3-5 years of affordable housing property management experience or a housing regulatory agency. COS (Certified Occupancy Specialist) or CPO (Certified Profession of Occupancy) and/or TCS (Tax Credit Specialist; SCS – Site Compliance Specialist or SHCM – Specialist in Housing Credit Management and/or any related designation certification. c.1 years supervisory experience. Valid Driver's License, clean DMV record and reliable transportation are required. Yardi is a plus. Salary range: $84,000 - $136, 500 per year; hiring range for new employees is generally $84,000 - $110,250 per year, DOE. An offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.
COMPANY OVERVIEW
Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai’i, and plays a leadership role in local, regional, and national housing advocacy efforts.
EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our www.eahhousing.org to learn more about us, our culture, and how we strive to maintain excellence in everything we do.
For immediate consideration, please apply to requisition FLOAT004379 on our website at www.eahhousing.org/careers
POSITION OVERVIEW
Responsible for ensuring hands-on processing of applications and completion of recertifications for both new lease-up, acquisition rehab and site stabilization of EAH-owned portfolio in California. Ensures REM onsite staff compliance with applicable local, state, and federal laws and regulations relevant to affordable multi-family housing development, Low Income Tax Credits and HUD programs. Leads staff training for new initiatives and/or creating efficiencies for application and recertification processing. Understands and supports EAH’s mission and core values.
RESPONSIBILITIES
ESSENTIAL COMPLIANCE DUTIES AND RESPONSIBILITIES:
Application and Recertification Processing
- Oversees income verification for California portfolio and ensures compliance with HUD, LIHTC, CDBG, or other regulations regarding income certifications and other documentation/correspondence.
- Maintains and monitors a viable Wait List of qualified perspective residents, minimizing vacancy loss; sends proper notices to add and/or remove applicants, as necessary. Ensures NAU (Next Available Unit) procedures are adhered to by onsite staff.
- Collaborates with onsite staff to ensure resident appointments are scheduled accordingly. Ensures reminder notices are issued to residents who fail to make prompt appointment responses for the recertification process. Monitors the initial and follow-up interviews, as necessary.
- Monitors the outcome, ensures completion and documents results of phone and on-site interviews for potential applicants/residents; shows unit(s) if available.
- Monitors online applications and processing of applicant certification and resident re-certification processes online through completion.
- Ensures issuance of recertification letters to residents 120 days prior to the anniversary date of move-in; sets up appointments with residents to sign necessary forms.
- Monitors applicant eligibility appointments to ensure initial and follow-up interviews have been completed as necessary and approve all move-in files prior to third party or Compliance approval.
- Reviews and monitors recertification schedule in Yardi daily and ensures recertifications are completed 45 days ahead of schedule and submitted to Right Source, as applicable.
- Utilizes Enterprise Income Verification (EIV) for HUD site recertifications and reviews monthly and quarterly reports to assist with resolving discrepancies.
Audit Preparation
- Works with Resident Managers and other onsite staff in preparation for internal and agency file inspections.
- Oversees the correction of internal and agency non-compliance file findings. Ensures 100% completion of corrections and other items to address non-compliance findings.
- Ensures reminder notices are issued to residents who fail to make prompt appointment responses for the recertification process.
Staff Training
- In collaboration with the Director, Talent Development and Compliance Department staff develops and delivers training to REM staff on policies, procedures, systems, and new initiatives pertaining to applications and recertification processing.
- Assists with training new on-site staff or retraining existing staff on the annual and interim re-certification processes to ensure completion of certifications 45 days in advance of the anniversary or 10 days after a vacancy.
Portfolio Administration
- Assists Regional Property Supervisor as a liaison between site staff and central office.
- Participates in regular meetings as needed to provide updates and relay pertinent information to the Regional Property Supervisor and/or Director, REM on the status of recertifications and the status of applicant eligibility files.
- Processes reasonable accommodation and modification requests accordingly and in partnership with the Resident Manager, Supervisor and 504 Coordinator.
- Responsible for ensuring that all assigned projects operate in compliance with all local, state, and federal law.
- Responsible for file compliance of each property in portfolio, collaborating with on-site staff as necessary to ensure full compliance with all applicable regulatory agreement requirements.
- Responsible for approving all new move-ins and recertifications, ensuring that on-site staff is using correct and most current leases, house rules, etc. Saves documentation to EAH shared computer files as appropriate.
- Oversees and/or assists lease-ups of new properties and ensures smooth transition into EAH portfolio.
- May perform some or all of the essential responsibilities of onsite REM staff, to include greeting prospective residents, showing model units, logging all rental traffic to include guest cards and phone calls, and completing all follow-up of all rental inquiries per EAH Policies and Procedures.
- Develops, analyzes, and compiles various Compliance and Property Management reports on a timely basis.
Other
- Actively participates in EAH’s Injury and Illness Prevention Plan.
- Regular and predictable attendance.
- Other duties as assigned.
QUALIFICATIONS
- Education – High school diploma
- Experience -
- 3-5 years’ experience in property management and/or a housing regulatory agency.
- COS (Certified Occupancy Specialist) or CPO (Certified Profession of Occupancy) and/or TCS (Tax Credit Specialist; SCS – Site Compliance Specialist or SHCM – Specialist in Housing Credit Management and/or any related designation certification.
- 1 years’ experience supervising staff.
ADDITIONAL QUALIFICATIONS
- Must have ready access to reliable vehicle and maintain own auto insurance with EAH minimum requirements.
EAH Housing is an EEO employer. CA BRE #00853495 | HI RB - 16985
INDEAH
Qualifications Behaviors Preferred Enthusiastic: Shows intense and eager enjoyment and interest Leader: Inspires teammates to follow them Team Player: Works well as a member of a group Functional Expert: Considered a thought leader on a subject Innovative: Consistently introduces new ideas and demonstrates original thinking Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Education Preferred High School or better. Experience Required Experience in property management and/or a housing regulatory agency. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What We Do
EAH Housing is a nonprofit organization founded with the belief that attractive affordable housing is the cornerstone to vibrant, sustainable, communities. Established in 1968, EAH has become one of the largest and most respected nonprofit housing development and management organizations in the western United States. With a staff of over 700, EAH develops and manages multifamily housing throughout California and Hawai'i, and plays a leadership role in local, regional and national housing advocacy efforts. Starting from grass-roots origins in response to the death of Dr. Martin Luther King Jr., EAH now provides housing for over 25,000 families, older adults, students, and people with disabilities. EAH Housing builds communities that enhance surrounding neighborhoods. The organization has developed 106 properties and manages over 12,000 leases in 92 municipalities in California and Hawai'i. EAH has received multiple national awards for property management, eleven design awards and numerous commendations from legislators on the federal, state and local levels. Affordable housing is a critical issue touching each of us. From teachers to caregivers and seniors and firefighters - we are all affected by the availability of housing. Unparalleled dedication by EAH staff, Board and special funders will continue to bring affordable housing to the many constituencies that compose the unique fabric of our country today. CA Lic. 853495 | HI Lic. RB-16985
