Flights and Accommodation Coordinator | 5:2 | 38hrs| Balcatta

Do you have a passion for the travel industry? 

Flights and Accommodation Coordinator – 9-Month Max Term Contract
📍 Head Office, Balcatta | 🕒 Full-Time (9-Month Max Term Contract)

Due to ongoing growth, Sodexo is seeking an experienced Flights and Accommodation Coordinator to join our team at our head office in Balcatta for a 9-month max term contract. In this role, you will report to the Travel and Accommodation Manager and take responsibility for managing travel and accommodation arrangements across the IFMS Contract for Sodexo. You will be the primary point of contact for all travel and accommodation-related queries and concerns.

What you’ll be doing:

• Process flight and room rostering for site-based Sodexo employees

• Administer travel arrangements for Sodexo, Subcontractors, and Service Partners, addressing any queries or concerns

• Maintain travel spreadsheets and all related documentation for submission to stakeholders

• Provide exceptional customer service by managing travel requests with professionalism and responsiveness

• Answer internal and external calls regarding travel and accommodation promptly

• Work closely with site managers to ensure any changes to travel are efficiently communicated to minimise costs

• Lead by example to ensure standards and processes are consistently followed, including participating in the review and improvement of procedures

• Monitor and review flight no-show costs and identify issues for further investigation and resolution

• Efficiently process emergency flight changes and bulk bookings for commercial flights 

Who we’re looking for:

We’re looking for someone who thrives in a fast-paced, high-volume environment—there’s never a dull moment at Sodexo! You’ll need to be a well-organised, self-motivated individual who is passionate about delivering excellent service. You’ll be a strong communicator, able to manage multiple tasks while maintaining professionalism and attention to detail.

Key Skills and Experience:

• Advanced Microsoft Excel skills and proficiency in the Microsoft Office suite

• Previous experience in travel booking and administration

• Rostering experience (desirable but not essential)

• Excellent planning and coordination skills

• Strong communication skills, with the ability to build good working relationships

• Organised with effective time management skills to handle a high-volume workload

Why join Sodexo?

• A fast-paced and dynamic working environment with no two days the same

• Work with a supportive, collaborative team

• Contribute to ongoing process improvement and development within the role

• Great office location with easy access to public transport

Ready to take the next step in your career?
Apply now to join Sodexo and become part of a global leader in services that improve quality of life.

Why choose Sodexo?   
Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!