Flight Coordinator

Posted 14 Days Ago
Be an Early Applicant
Stratford, CT, USA
In-Office
Junior
Aerospace
The Role
Manage helicopter flight scheduling and coordination, interact with customers and staff, ensure FAA/regulatory compliance, monitor weather and crew duty time, process waivers, produce reports, support maintenance availability, handle billing reconciliation, and provide overnight on-call flight following and crew briefing.
Summary Generated by Built In

An exciting opportunity is available to join our Flight Coordination Team! Would you like to join our dedicated team providing luxury helicopter services?

As a Flight coordinator you will serve as a central point of contact for the Helicopter Flight Operations. You will interact with the department manager, executives, employees, and customers while providing the highest degree of customer service, confidentiality, and attention to detail. You will execute all aspects of flight scheduling, office administration, Weather, FAA regulation and company policies and procedures, to include that of Flexjet, oversight of department staff scheduling, as well as assist in the assignment of aircraft and the overall schedule.

What you will do…

  • Oversight of department staff scheduling and assist in the approval of time of requests
  • Assist in the scheduling and stacking of trips in accordance with regulations, company policy and with an emphasis on efficiencies and cost reduction.
  • Receive trip requests via email and/or phone and build with detail and accuracy
  • Interact/communicate with customers internally and externally with a high degree of professionalism
  • Provide quotes for demo inquiries
  • Produce various reports for company departments and clients
  • Liaison with Director of Operations and/or Chief Pilot regarding new landing sites, safety and security policies, Temporary Flight Restrictions (TFRs)
  • Process Waivers for sporting events
  • Manage flight schedule with efficiency and knowledge of client ownership
  • Partner with the Director of Maintenance for availability of aircraft
  • Flight Follow all aircraft movements
  • Assist accounting with bill reconciliation
  • Overnight On Call responsibility
  • Crew briefing
  • Monitor crew duty time
  • Secure ground transportation for clients if applicable
  • Communicate aircraft schedule/movements with satellite bases
  • Provide electronic flight documentation to satellite crew members
  • File trip sheets/invoices
  • Support a teamwork atmosphere

Successful candidates have…

  • College degree preferred plus 1-3+ years of experience preferred
  • Flexibility to work on an as needed basis
  • A general knowledge of weather trends
  • Ability to lead a group of dispatchers and facilitate quick and concise communications at all levels
  • Able to adapt to change on a continual basis
  • Perform responsibilities with a high degree of accuracy
  • Ability to work in a fast-paced, demanding environment and demonstrate the ability to handle and prioritize multiple tasks effectively
  • Proficiency in Flight Scheduling software, as well as Microsoft Office Applications

What You Will Receive From Us…

Competitive salary, paid time off, 401K, health/dental/vision/FSA, long-term and short-term disability insurance, life and AD&D insurance, tuition reimbursement, a tremendous amount of responsibility and autonomy, dedicated co-workers, and the satisfaction of knowing you are part of delivering a premium luxury service.

Flexjet is an equal opportunity employer. We embrace people of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status.

This job description is a guideline for hiring, promotion and an overview of responsibilities for existing employees. It is not meant to be all-inclusive, and management reserves the right to change duties and responsibilities at any time.

Skills Required

  • College degree
  • 1-3+ years of relevant experience
  • Flexibility to work on an as-needed basis
  • General knowledge of weather trends
  • Ability to lead and facilitate dispatcher communications
  • Ability to adapt to continual change and prioritize multiple tasks
  • High degree of accuracy and attention to detail
  • Proficiency in Flight Scheduling software
  • Proficiency in Microsoft Office applications

Flexjet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexjet and has not been reviewed or approved by Flexjet.

  • Retirement Support Retirement benefits include a dollar-for-dollar 401(k) match up to 6%, with pilots eligible for added company retirement contributions and a deferred compensation program that begins after year three. Feedback suggests these features lift total retirement value beyond base pay for pilots and certified technicians.
  • Wellbeing & Lifestyle Benefits Pilot work rules emphasize home basing across 115+ domiciles, company-paid positioning on scheduled days, no reserve or calls on days off, and the ability to keep hotel and airline points. A high per diem and company-paid training further support day-to-day quality of life.
  • Pay Growth & Progression Pay is considered to have improved for pilots in 2024+, with first-year totals rising and base pay viewed as good relative to some Part 135 operators. Feedback suggests several non-flying roles track at industry standard or slightly above, aligning with local market medians.

Flexjet Insights

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The Company
HQ: Cleveland, OH
1,304 Employees
Year Founded: 1995

What We Do

Flexjet first entered the fractional jet ownership market in 1995. Flexjet offers fractional jet ownership and leasing. Flexjet’s fractional aircraft program is the first in the world to be recognized as achieving the Air Charter Safety Foundation’s Industry Audit Standard, is the first and only company to be honored with 21 FAA Diamond Awards for Excellence, upholds an ARG/US Platinum Safety Rating and is IS-BAO compliant at Level 2. Flexjet’s fractional program fields an exclusive array of business aircraft—some of the youngest in the fractional jet industry, with an average age of approximately six years. In 2015, Flexjet introduced Red Label by Flexjet, which features the youngest fleet in the industry, flight crews dedicated to a single aircraft and the LXi Cabin Collection of interiors. To date there are more than 40 different interior designs across its fleet, which includes the Embraer Phenom 300, Challenger 350, the Embraer Legacy 450 and Praetor 500, Global Express, the Gulfstream G450, G500, G650 and G700, and the Aerion AS2 supersonic business jets. Flexjet is a member of the Directional Aviation family of companies. For more details on innovative programs and flexible offerings, visit www.flexjet.com or follow us on Twitter @Flexjet and on Instagram @FlexjetLLC.

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