The Role
Greets and assists customers, directs them to products, maintains merchandising and ticketing standards, follows opening and closing procedures, receives deliveries, performs stock counts and expiry checks, and assists with cash handling. The role requires retail experience, health and wellness interest, basic computer literacy, strong communication skills, and availability for weekends and extended retail hours.
Summary Generated by Built In
Customer Experience
- Be professional.
- Greet, smile, and acknowledge customers.
- Know layout of store to direct customers to products
Store Disciplines & Productivity
- Opening & closing procedures are followed.
- To ensure all merchandising principles are always in place and that every item is ticketed.
Minimize risk through process compliance:
- Ensure accurate receiving and checking of all store deliveries as per store manual.
- Ensure accurate stock counts & checking of product expiry dates.
- Cash handling - assist at point of sale and with cash ups.
Requirements
- Grade 12
- Minimum 1 year retail experience
- A genuine interest in health and wellness - brand ambassadors
- Basic computer literacy
- Excellent written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours.
- Competency Assessment Achieved
Benefits
- Remuneration based on a ‘cost to company’ model and performance incentives.
- All permanent team members are required to join the company’s provident fund and risk benefit.
- Medical aid options are available.
- Additional Annual leave days.
- Birthday leave
- Team member discounts on in-store and online purchases
- Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
- Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)
Skills Required
- Grade 12
- Minimum 1 year of retail experience
- Genuine interest in health and wellness
- Basic computer literacy
- Excellent written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Competency Assessment achieved
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Wellness Warehouse is a South African natural-health retailer with more than 50 stores and an online shop. It curates supplements, health and fitness products, free-from foods, clean beauty essentials, family and baby care items, and eco-friendly home goods. The company aims to support customers’ holistic wellness journeys through carefully selected products, ingredient standards, conscious consumerism, and knowledgeable in-store and online guidance.
