The Role
About PayJoy
PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.
This role
The Project Manager will lead important business projects playing a vital role in achieving stakeholder management and Financial Operations standardization.
The ideal candidate will have a strong background working in complex project management with different areas and markets and including background of financial operations or/and problem solving and data analyst skills.
Responsibilities
- Project Management:
- Problem solving
- Collaboration and Communication:
- Innovation and Creativity:
-Plan, execute, and oversee projects to improve financial operations, ensuring successful project completion within budget and scope.
-Set clear project goals, manage timelines, and coordinate with various stakeholders to ensure project milestones are met.
-Create analysis with sustainable analysis to make sure the global financial operation is working well within different projects
-Work closely with local merchant operations and GTM leaders to optimize financial processes.
-Communicate effectively with cross-functional teams to ensure alignment and support for financial initiatives.
-Foster a collaborative environment to drive change and achieve common goals.
-Seek innovative solutions to financial operations challenges.
-Work beyond what is expected, always looking for ways to improve and build better processes.
Requirements
- Bachelor's in Business Administration, Eng, or related.
- 2-3 years of experience working as Project manager or related roles.
- Strong data analysis skills (SQL and Excel) and tools like JIRA, Slack, Confluence.
- Analytical and problem-solving skills.
- Excellent communication skills with customers and colleagues, both verbally and in writing.
- Team player to collaborate effectively with other members of the support team as well as with other departments such as engineering, product management, and sales.
Benefits
- *Local benefits will depend of the country of hiring*
- 100% Company-funded Health and Dental insurance for employees and immediate family members.
- Phone finance, Headphone, home office equipment and fitness perks.
- $2,000 USD annual Co-working Travel perk.
- $2,000 USD annual Professional Development perk.
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
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The Company
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being.
Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
