Financial Support Services Account Manager - Mon - Fri 8am-5pm

Williams Lea is hiring for a Financial Support Services Account Manager for our Columbus, OH office to work Monday to Friday 8:00 am to 5:00 pm!

Pay: $85,500 - $90,000/hour

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Access to on-site Gym and Café (Columbus only)
• Company Provided Parking {ONLY FOR COLUMBUS/WHEELING}
• {ADDITIONAL BENEFITS PER MANAGER}
• Additional Employee Perks and Discounts

The FSS Account Manager is responsible for all aspects of legal client billing. This role requires a commitment to customer service and strong technical, analytic, supervisory, interpersonal and communication skills. In addition to monitoring daily billing activities, this individual will also supervise the creation of budget projections for clients, support client profitability analyses, and lead special projects that support senior management decision-making

Job Qualifications

• A bachelor's degree from a four-year college or university with degree in business, accounting or finance is required.

• 7+ years of sizable law firm billing experience, which must include not less than two years of sizable law firm billing management responsibility

• Significant Elite or Aderant experience.

• Demonstrated competence with Excel, to include pivot tables, v-look ups.

• Significant E-billing Hub and e-billing vendor experience.

• Work Experience: Required: not less than seven years of sizable law firm billing experience, which must include not less than two years of sizable law firm billing management responsibility

Job Relationships

• Ensure that all paper and electronic billing meets Billing Partner and client standards. This requires the constant supervision and training of billing staff, frequent communications with law firm clientele and others involved with the billing process.

• Oversee and manage staff

• Provide budgeting, forecasting and ad hoc reporting specific to client needs.

• Work closely with senior management and report on daily activities to resolve issues before they impact billing results.

• Ensure compliance with client billing guidelines. Ensure that E-bills are monitored daily and rejected invoices are corrected in a timely manner.

• Work with pricing and rates group regarding billing and exception to ensure compliance when billing.

• Work closely with the Collections team regarding follow up on open invoices and special requests.

• Perform other tasks as assigned.

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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