At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day.
Your career is important to you, which makes it important to us. At INTRUST you’ll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you’d like to find a place of work where you’re appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role.
A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being.
- Competitive pay
- Generous time off
- Employees receive three weeks of paid vacation plus 11 paid holidays each year.
- Paid time off to volunteer in the community.
- Paid employee and family sick leave.
- Paid parental leave.
- 401(k) plan with 6% employer match and 100% immediately vested.
- 3% non-elective company contribution; non-elective contribution vested after 3 years of service.
- Career growth and development resources
- Tuition reimbursement for full-time and part-time employees enrolled in any degree program.
- Banking benefits
- Medical, dental, and vision insurance
Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details.
Job Summary: Provide full-time service of investment and insurance products offered by INTRUST Financial Services through third party broker-dealer. May also provide additional related services or sales on a limited basis as requested. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s Character Qualities.
Essential Functions:
• All expectations described in the job description’s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation.
• Provide account servicing to existing INTRUST Financial Services clients with brokerage or direct-business relationships.
• Serve under established best interest and fiduciary standards to build and manage clients’ investments and serve ongoing financial needs.
• Refer clients to Financial Advisor I’s and II’s when financial planning/advisory conversations are appropriate.
• Discuss investment product solutions (e.g., mutual funds, annuities, other insurance products, and fixed income products) with customers based upon best interest standard when an advisory solution is not applicable/appropriate.
• Contact existing clients for periodic servicing needs, offer updated solutions and solicit additional business.
• Initiate and maintain relationships with Banking Center staff to solicit and encourage referrals.
• Referrals to Consumer Banking and other business lines.
• Accountable to account retention goals, service-level goals, revenue generation and referrals to Financial Advisor I’s and II’s, when appropriate, for advisory/planning solutions.
Education and Experience: High School diploma or equivalent required. Minimum 2 years prior experience working with consumers in financial services business preferred.
Required Skills and Knowledge: Must be conversant in financial products and service terminology. Familiarity with INTRUST Bank’s products and services desired. Must have excellent communication skills.
Required Licenses and/or Certifications: Employment contingent on passing the Securities Industry Essentials (SIE) Exam, FINRA Series 7 Exam and 63 Exams, and appropriate state life & variable annuity insurance licensing required.
Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation.
Working Conditions: Normal office conditions.
This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.
INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual’s protected category constitutes a bona fide occupational qualification.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
What We Do
When you bank with us, you are part of a tradition that began 150 yeas ago — a commitment to provide personal, attentive, reliable banking that has remained unchanged through generations. We value qualities like honesty, respect, and compassion. Those qualities and the commitments we’ve made to our customers and communities are our guiding force — serving you today and every day. We’re privately held and have been family-led for five generations, starting with C.Q. Chandler II. Currently, CEO Charlie Chandler and President Sam Chandler are the father-and-son team that leads INTRUST. Generational leadership and forward-looking financial stewardship help us continue to deliver the quality service experience our customers have come to expect. No matter how you manage your finances, you’ll find the same friendly service that has been the cornerstone of our business since the beginning. Our service offerings include personal banking and lending, financial resources for businesses of all sizes, and wealth management solutions tailored to your evolving needs. We hire for character and commitment because we believe a focus on values contributes to a healthy and positive culture. We are committed to the well-being of our customers, employees, shareholders, strategic partners, and the communities we serve, and we have made it our mission to earn and maintain their trust through character qualities that help define our values. These qualities include honesty, humility, compassion, initiative, respect, and responsibility. Every interaction at INTRUST — internally and with our customers — takes place with these character qualities in mind. From the day-to-day transactions that keep our doors open to the behind-the-scenes efforts that allow us to operate efficiently, every role is critically important. It’s why we are intentional in hiring individuals who share our values and ensuring we offer a collaborative culture that emphasizes growth, meaning, balance, and teamwork.
