Senior Financial Services Representative

Posted 2 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Healthtech
The Role
Responsible for ensuring patients understand their financial obligations, verifying insurance, collecting payments, and managing billing processes.
Summary Generated by Built In

Job Description                                                             Saturday-Wednesday including Holidays 9:30a-5:30p

Assures that patients understand their financial obligation to pay for medical services rendered. Obtains all necessary information and enters it into the billing system for timely and accurate billing and collection.

Job Responsibility


  • Registers/re-registers patients; reviews registration forms for completeness and accuracy of data and performs data entry; updates insurance information obtained by Hospital registrars.
  • Verifies insurance coverage for elective surgeries, high dollar services, and patients with on-going courses of treatment; notifies patient and arranges for alternative payment methods when insurance coverage does not cover services/courses of treatment.
  • Collects point of service payments, as appropriate; arranges budget plans in accordance with CPP criteria.
  • Prepares batches and performs data entry for charges, registration information and payment information; verifies that batches received from billing areas are in balance on a daily basis; researches and resolves any discrepancies.
  • Performs point of service account follow-up for all patients seen in hospital.
  • Prepares payment transmittals for point of service and mail payments, as received.
  • Answers on-site patient inquiries regarding account or payment status for all practices at the hospital.
  • Responds to third-party request for information/documentation; answers physician inquiries regarding specific accounts.
  • Documents results of insurance verification, financial counseling, responses to information requests, and other appropriate activities on IDX.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification


  • Associate's Degree required, or equivalent combination of education and related experience.
  • 3-5 years of relevant experience, required.

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Top Skills

Billing System
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The Company
HQ: Lake Success, NY
74,000 Employees
Year Founded: 1997

What We Do

Northwell Health is New York’s largest private employer and health care provider, with 23 hospitals and nearly 800 outpatient facilities. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 74,000+ employees – 18,500+ nurses and 14,200+ credentialed physicians, including about 4,500 employed doctors and nearly 3,300 members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu. Interested in a career at Northwell Health?

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