Hours: Full-time (37.5 hours per week), Monday - Friday, 8:00 am - 4:30pm
Location: Bedford, VA, 24523
Position Summary
The Financial Interview Specialist conducts financial interviews with individuals to ensure accurate billing based on available resources. Responsibilities include one on one work with individuals to complete financial interviews; verify insurance coverage, including Medicaid; and assist customers with billing inquiries.
Required Education and Experience
- High School Diploma or GED. Associate's degree in related field preferred.
- One to two years of related work experience or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
Related Knowledge, Skills and Abilities
Knowledge of billing procedures/policy compliance for social service departments, courts, hospitals, employers, insurance carriers, and referring agencies. Knowledge of available federal, state, and local benefits. Knowledge of the principles, procedures, and techniques related to financial intakes, client billing, Medicaid, Medicare, and commercial insurances. Knowledge and understanding of the Department of Social Services rules and regulations. Exceptional attention to detail. Ability to record accurate data and complete documentation within established expectations and by communicated deadlines. Excellent phone and email etiquette. Excellent active listening skills.
Ability to drive and must possess a valid driver's license. May be required to travel to different Horizon worksites during the day based on operational needs or provide admin support at other locations. Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites.
Willing and available to work modified schedules (weekends, holidays, etc.) as required.
THE BEST BENEFITS FOR THOSE WHO TAKE CARE OF THE COMMUNITY
We’re proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon’s annual wellness programs and various opportunities to interact with the community through the year. Horizon’s clinical sites are NHSC/HRSA approved for clinical student loan repayment, and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.
To Apply – Please visit our online career center at https://www.horizonbh.org/careers/
Horizon Behavioral Health is an Equal Opportunity Employer (EOE).
Skills Required
- High school diploma or GED
- One to two years of related work experience, or an equivalent combination of education and experience
- Ability to drive and valid driver's license
- Availability to work modified schedules, including weekends and holidays, as required
- Associate's degree in a related field
- Knowledge of billing procedures, financial intakes, client billing, Medicaid, Medicare, and commercial insurance
- Knowledge of Department of Social Services rules and regulations and available federal, state, and local benefits
- Exceptional attention to detail and accurate documentation skills
- Excellent phone, email, and active listening skills
What We Do
Horizon Behavioral Health is the premier provider of mental health, substance use and intellectual disability services in Central Virginia. Horizon's mission is to support and promote the health, independence and self-worth of individuals and families in Central Virginia by providing a continuum of community-based treatment, prevention, early intervention, and aftercare services for persons affected by mental health, intellectual/development disabilities, substance use and co-occurring disorders. Horizon Behavioral Health is the primary public behavioral healthcare provider (community services board) in the Central Virginia area. Horizon Behavioral Health has proudly served Central Virginians since1969, now serving approximately 12,000 children and adults, annually.
