Financial Intelligence Lead - Card Fraud

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Direct a team of Financial Intelligence Analysts on a daily basis. Conduct ongoing quality assessments of alert documentation, escalation and decisions made by the assigned analysts. Work closely with team manager to ensure that department policies for alert, case, and SAR quality and timeliness are met. Make recommendations for improving the efficiency and effectiveness of department processes and procedures. Supervise investigations of complex cases throughout the entire Associated Bank footprint utilizing applicable software, referrals from business lines, and open source intelligence such as negative media, internet research, information from peer banks, and information from law enforcement. Research and understand money laundering and financial crime trends and scenarios in order to apply that intelligence to observed activity in customer accounts and evaluate effectively. Interact with Retail, Commercial and other business unit managers across Associated. Prepare and file Suspicious Activity Reports, as necessary.

Due to work requirements, candidates must be located within 30 miles of Green Bay or Milwaukee, WI.

We invite you to view the opportunity below. 

As a Financial Intelligence Lead in Fraud, you will: 

• Do ongoing quality assessments of alert documentation, escalation and decisioning performed by the assigned team of FI Analysts.
• Supervise a staff of professionals dedicated to conducting investigations, including providing work direction, coaching and development, as well as review of work product.
• Assist the team manager with the FI function through the management and implementation of policies, processes and procedures.
• Exercise solid judgment while examining, identifying and documenting suspicious activity behaviors and patterns., to include whether or not the filing of a Suspicious Activity Report is appropriate. When appropriate escalate and/or refer problem accounts or customers based on applicable procedures. Provide guidance to business and functional partners as to appropriate courses of action when suspicious or potentially suspicious activity has been identified.
• Act as a front-line technical resource for internal and external customers, including but not limited to, the various Business Lines and managers.
• Provide direction on escalated high risk alerts.
• Serve as a back-up to management when management is not available.
• Do ongoing evaluation of the efficiency of existing surveillance systems, rules and methodologies to ensure appropriate identification of fraud, kiting, money laundering, terrorist financing, or unusual account activity among Associated account holders.

Education

• Associate's Degree or equivalent combination of education and experience Risk, Compliance, Audit, Banking, Security, Business or Law Enforcement. Required

Experience

• 3-5 years Risk, Compliance, Audit, Banking, Security, Business or related field. Required
• Less than 2 years Supervisory. Preferred

Licenses and Certifications

• CAMS-Certified Anti-Money Laundering Specialist within 2 years. Preferred
• Other CFE-Certified Fraud Examiner within 2 years. Preferred

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

• Retirement savings including both 401(k) and Pension plans. 

• Paid time off to volunteer in your community. 

• Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 

• Competitive salaries with professional development and advancement opportunities. 

• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.

• Personal banking, loan, investment and insurance benefits. 

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X. 

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance to individuals with disabilities throughout the application & interview process. Please contact [email protected] if you need an accommodation at any time during the interview process.

Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.