Job Summary or Scope:
Financial Aid Specialist are responsible for performing regular quality control checks and balances of all Federal Aid, State Financial Aid programs, Institutional scholarships and External scholarships. These include systematic reviews that affect the student's eligibility, reviewing documentation, and awards/disbursements in accordance with university policies and procedures and Federal and State Regulations. Assist management with quality control reports of loans, verifications, and grants working daily reports to verify student's eligibility and packaging is accurate in accordance with Federal/State/Institutional Regulations.
Responsible for the Worldwide Financial Aid Return Mail process, monitoring the imaging return mail and terms and conditions queues, contacting students/counselors regarding their incorrect documentation. Maintain a working knowledge of Federal and State Regulations and ERAU policies/regulations. Support excellence in students' services at every opportunity, support academic quality in our teaching and learning environment, participate as a team member and support our team environment.
Discover Your Future with Embry-Riddle Aeronautical University!
Embry-Riddle: A Global Leader in Aviation and Aerospace
With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.
Perks Await You at Embry-Riddle!
Generous Time Off: Relax with 15 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
Retirement Contributions: Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
Embry-Riddle Aeronautical University recognizes the value of diversity and is dedicated to fostering a positive climate in which all students, faculty, and staff are encouraged in their professional, social, and intellectual pursuits. Embry-Riddle is committed to providing equal employment opportunity and affirmative action for qualified individuals. The University does not tolerate discrimination on the basis of race, creed, color, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, or any other status protected by federal, state, or local law.
Required Education:
- Associate's degree or completion of program of 18+ months after high school.
Required minimum number of years work related experience:
- 1-3 years
Primary Job Functions, Duties, or Accountabilities:
- Review multiple daily Financial Aid reports, including but not limited to Grants, Scholarships, Direct Loans, Private Loans, and Verification reports. Resolve discrepancies related to students' financial aid (verification, grants, loans, scholarships, etc.) within the student system. Notify management of any systematic issues or unusual/unknown errors found.
- Work across multiple systems to enter accurate financial aid information, providing clear and concise comments regarding students' aid as part of quality control reports.
- Maintain and update the knowledge base for the operations center regarding Financial Aid procedures and best practices.
- Assist in determining students' initial and renewal eligibility for state assistance programs by applying criteria set forth by the offering agent.
- Help create and update training materials for the operations center and counselors as needed.
- Stay current with all Federal, State, and Institutional Regulations, as well as related office policies and procedures, ensuring compliance in daily operations.
- Assist with the quality control (QC) process for the receipt of funds to students' accounts, ensuring accuracy and proper allocation.
- Review documents in the imaging system, update checklists, and add comments to students' accounts to ensure proper documentation.
- Support the QC of student documentation in the imaging system to verify eligibility.
- Ensure confidentiality of sensitive student information, maintaining privacy and compliance with relevant policies.
These points cover all the key responsibilities in a clear and professional format. Let me know if any further adjustments are needed!
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What We Do
Embry‑Riddle has been at the forefront of ground-breaking aeronautical milestones since the early days of flight as the world's largest and most respected university specializing in aviation and aerospace. With over 155,000 graduates around the globe, Embry‑Riddle is leading the future – and changing it. Embry-Riddle Aeronautical University is a nonprofit, independent institution offering degree programs at our residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as online through our award-winning Worldwide Campus. Programs at Embry-Riddle cover the various fields within applied science, aviation, business, computers & technology, engineering, security, intelligence & safety and space. The University engages in extensive research that aims to address the unique needs of the future of these industries – thanks to cutting-edge labs and facilities, expert faculty and a dedicated student body. All academic programs at Embry-Riddle are approved for veterans' educational benefits and are accompanied by personalized academic advisement. Visit www.erau.edu for more information. Follow our campuses on Facebook, Instagram, X, TikTok and YouTube for a real-time view of life at our campuses. CONTACT INFORMATION: Arizona: [email protected] // 800-888-3728 Florida: [email protected] // 800-862-2416 Worldwide: [email protected] // 800-522-6787
