Financial Aid Specialist CL2

This position provides the administrative support for all aspects of scholarship awarding: processing of department awards, outside scholarship checks, schedule of collections, account reconciliation, awarding to student accounts, liaison with departments and scholarship providers, coordinating scholarship billing, and imaging financial aid records. Coordinate the scholarship account exchanges for need-based scholarships and merit scholarship programs. Select and award restricted scholarship funds. In addition, the position processes housing and residency changes for students, participates in the direct customer service area activities of the office, and trains and supervises student employees. Full-time, regular position, 40 hours per week, 5 days per week. Normal daily work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m. This position pays $20.39/hour, or applicable transfer rate in accordance with the ACSUM collective bargaining agreement. 

Essential duties and responsibilities include, but are not limited to: 

• Provide administrative support for the scholarship team. 
• Process department awards and checks from scholarship donors, post to student accounts.
• Work with the Assistant Director to reconcile the outside scholarship clearing account.
• Calculate on a daily basis all checks received and process a schedule of collections for daily deposit. Maintain spreadsheets for deposits and disbursements.
• Coordinate the scholarship billing with the billing team.
• Assist with updating information in ScholarshipUniverse, our scholarship management system.
• Liaison with multiple outside scholarship agencies, donors, and department staff.
• Coordinate the imaging of all Student Financial Services documents.
• Coordinate the scholarship account exchanges for need-based scholarships and merit scholarship programs.
• Select and award restricted scholarship funds and notify recipients.
• Process residency and housing changes for students; adjust budgets and awards as needed.
• Evaluate the impact of additional assistance for UMaine students. Adjust other financial aid in accordance with federal, state and University regulations and policy as appropriate.
• Participate in the direct customer service activities of the office, interpreting policy and responding to non-routine requests.
• Supervise and coordinate the work of student employees in the scholarship area including preparing and maintaining written procedures for a variety of tasks.

About the University:
The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu. 
The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options. 
UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Visit the Maine Office of Tourism to learn more about what the Bangor region has to offer.
Qualifications:
Required:

• High school diploma or equivalent (G.E.D.) AND two years administrative support experience.
• Ability to develop specialized program knowledge across multiple areas.
• Comfortable in a fast-paced, highly computerized environment.
• Excellent verbal, written and interpersonal communication skills. 
• Attention to detail, a high level of accuracy and the ability to prioritize multiple tasks. 
• Understanding and the ability to deliver outstanding direct customer service for the office. 
• High degree of experience with Microsoft Word and Microsoft Excel. 

Preferred:

• Knowledge of PeopleSoft /MaineStreet, imaging systems, and Google Programs.
   

Other Information: 

To be considered for this position you will need to “Apply” and upload the documentation listed below:

1.) a cover letter which describes your experience, interests, and suitability for the position
2.) a resume/curriculum vitae

Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references.

Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.
For full consideration, materials must be submitted by 4:30 p.m. EST on July 10, 2026.
The successful applicant is subject to appropriate background screening.