The Opportunity:
The Financial Aid Assistant serves as the primary point of contact for students and families seeking assistance with financial aid. This position responds to general financial aid inquiries, provides professional and courteous service, and communicates information accurately and clearly. The Financial Aid Assistant is also responsible for receiving and reviewing documentation to ensure that required materials are complete and properly submitted. Complex or specialized matters are escalated to Financial Aid Counselors as appropriate.
This position works closely with the Bursar’s Office and Student Financial Services to help students successfully navigate enrollment, financial aid, billing, and payment processes.
About us
For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.
Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.
Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.
- Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
- Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
- Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
- Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.
High school (or GED) level ability in spelling, grammar, basic composition, and math.
Minimum of zero to 1 year related work experience
Required skills, knowledge, abilities:
Communication skills, organizational, reliable, knowledge of Microsoft Word & Excel a plus.
To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R312372. Please attach all relevant materials to your application when you apply online. Complete submissions include:
Cover letter
Resume
Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)
Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.
Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.
Embry-Riddle does not accept unsolicited assistance from staffing or recruitment agencies. Agencies interested in partnering with the University should contact [email protected] and should not contact hiring managers or other University employees directly. To preserve the integrity and authenticity of our hiring process, candidates are expected to participate without AI-assisted coaching, real-time response generation, or recording during interviews or assessments. Embry-Riddle does not use AI to automatically screen, rank, or select candidates.
Skills Required
- High school diploma or GED-level ability in spelling, grammar, basic composition, and math
- Zero to one year of related work experience
- Communication skills
- Organizational skills
- Reliability
- Knowledge of Microsoft Word and Excel
- Cover letter
- Resume
- Contact information for at least three professional references
Embry-Riddle Aeronautical University Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Embry-Riddle Aeronautical University and has not been reviewed or approved by Embry-Riddle Aeronautical University.
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Retirement Support — Retirement contributions include an automatic university contribution plus additional matching with immediate vesting, which feedback suggests is a standout feature. Additional options like long-term care integrated with life insurance reinforce long-term financial security.
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Parental & Family Support — Tuition waivers cover employees and extend to spouses and dependent children, including undergraduate degrees and some graduate study. Paid parental leave for eligible employees further supports families.
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Leave & Time Off Breadth — Paid time off includes a robust holiday schedule with a campus winter closure and a personal leave program that grows with tenure. Many roles observe a four-day summer workweek and receive additional paid time for community service.
Embry-Riddle Aeronautical University Insights
What We Do
Embry‑Riddle has been at the forefront of ground-breaking aeronautical milestones since the early days of flight as the world's largest and most respected university specializing in aviation and aerospace. With over 155,000 graduates around the globe, Embry‑Riddle is leading the future – and changing it. Embry-Riddle Aeronautical University is a nonprofit, independent institution offering degree programs at our residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as online through our award-winning Worldwide Campus. Programs at Embry-Riddle cover the various fields within applied science, aviation, business, computers & technology, engineering, security, intelligence & safety and space. The University engages in extensive research that aims to address the unique needs of the future of these industries – thanks to cutting-edge labs and facilities, expert faculty and a dedicated student body. All academic programs at Embry-Riddle are approved for veterans' educational benefits and are accompanied by personalized academic advisement. Visit www.erau.edu for more information. Follow our campuses on Facebook, Instagram, X, TikTok and YouTube for a real-time view of life at our campuses. CONTACT INFORMATION: Arizona: [email protected] // 800-888-3728 Florida: [email protected] // 800-862-2416 Worldwide: [email protected] // 800-522-6787
