Financial Aid Assistant II

Posted Yesterday
Be an Early Applicant
Syracuse, NY, USA
In-Office
20-20 Hourly
Entry level
Edtech
The Role
Supports Financial Aid, Business Office, and Admissions operations by assisting students with payments, FAFSA, loans, work-study compliance, account charges, and outstanding requirements. Maintains supplies, manages campus purchasing cards, coordinates charitable collections, processes bookstore returns, and helps resolve Touchnet and BankMobile issues. Provides customer service to diverse students and staff while handling administrative tasks, records, collections, and departmental support.
Summary Generated by Built In

The Financial Aid Assistant II's role is to support many departments on campus including Financial Aid, Business Office, and Admissions. 


Responsibilities:

  • Ensuring high customer service standards are maintained when dealing with students and associates.
  • Monitor and organize campus supplies and order new supplies as needed

  • Keep secure and distribute campus Amex, ensure pre-approvals have been obtained and receipts are returned
  • Organize and collect for campus charitable fundraisers
  • Accept student payments
  • Assist in student payment collections
  • Assist students with Touchnet and Bank Mobile issues
  • Assist with campus Federal Work Study students, ensure program compliance.
  • Assist students with FAFSA completions, Master Promissory Notes, TAP and Entrance Counseling
  • Assist in helping to reach out to students that have outstanding requirements to complete
  • Assist in tracking and completing Bookstore returns
  • Assist in applying charges to student’s accounts
  • Other functions and responsibilities as assigned

     Qualification and Experience:

    • Associates Degree is required, Bachelor’s Degree strongly preferred.
    • Experience in computer applications, including Word, Excel, Outlook.
    • Experience in Oracle and Banner a definite plus.
    • Excellent organizational and analytical skills.
    • Ability to interact with a diverse student and staff population.
    • Ability to multi-task in a fast-paced environment.
    • Personal transportation required.

    SALARY:

    $42,500 ($20.43 per hour)

    This position is eligible for overtime.

    Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process.


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

    Qualifications Skills Preferred Organizer Novice Flexible Novice Education Preferred Associates or better. Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Skills Required

    • Associate degree
    • Bachelor's degree
    • Experience with computer applications, including Microsoft Word, Excel, and Outlook
    • Experience with Oracle and Banner
    • Excellent organizational and analytical skills
    • Ability to interact with a diverse student and staff population
    • Ability to multitask in a fast-paced environment
    • Personal transportation
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    The Company
    HQ: Orchard Park, NY
    2,600 Employees
    Year Founded: 1854

    What We Do

    Bryant & Stratton College is a private, nonprofit higher-education institution offering career-focused diploma, associate, and bachelor's programs. It combines practical instruction with real-world experience and provides flexible options including on-campus, blended, remote, and online learning. Its programs span areas such as healthcare, technology, legal studies, business, and graphic design, while its mission emphasizes personalized learning and preparing students for career and life pursuits.

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