Essential Duties & Responsibilities
- Responds to inquiries from students, parents, and campus staff regarding admission status, financial aid programs, requirements, eligibility, application procedures, form completion, award status, and deadlines
- Counsels and advises students and families regarding financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning
- Verifies and analyzes financial data to determine aid eligibility and make awards within federal, state, donor and/or institutional guidelines for new, continuing, transfer, and re-entry students
- Facilitates financial aid workshops, orientations, and outreach/admissions events to educate students and families about financial aid options and responsibilities
- Performs applicable tuition calculations and adjustments. Determines any required fund returns
- Conducts audits to ensure accurate awards, valid supporting document, and compliance with applicable policies, laws, and regulations
- Other duties as assigned
Knowledge, Skills, & Abilities
- Knowledge of financial aid programs, including scholarships, emergency loans, and eligibility requirements
- Skill in multi-tasking, project management, prioritization, and organization
- Ability to work accurately and efficiently with financial aid technologies and computerized systems to collect, document, synthesize, and process information
- Ability to handle sensitive situations with empathy, cultural awareness, and confidentiality
Minimum Education & Experience
- Bachelor's degree in related field
- 4 years of relevant experience
- Equivalent combination of experience and education may be considered
Job Level Overview
Specialized Contributor Level 2 - A fully functional role requiring established knowledge of the profession or field of work. Responsible for completing substantive assignments and projects. Problems are varied and non-routine, and resolution requires exercising judgment, analysis, advisement, creativity, and understanding broader sets of issues. May provide assistance to entry level staff.
Additional Details:
Under the direction of the Associate Director, the Assistant Director is responsible for administering financial aid in compliance with federal and state regulations and institutional policy, while supporting enrollment goals. This role requires a strong understanding of compliance requirements and the ability to independently execute critical departmental and divisional work. The position supports student success through strategic use of funds, sound professional judgment, and high-quality service to students, families, and institutional partners.
Key Responsibilities
Apply professional judgment and ensure adherence to compliance requirements; guide on compliance-related matters.
Independently execute projects and critical work; make informed recommendations to leadership.
Support Enrollment Management goals related to student recruitment and retention.
Represent and advise the university in interactions with internal and external stakeholders, including federal/state agencies, schools, scholarship organizations, and students/families.
Collaborate regularly with campus partners (e.g., Admissions, SFS, Registrar, Study Abroad, Co-op, Housing, ROTC, CRP, ISS, academic departments, UE).
Promote accessibility of the financial aid application process.
Analyze and evaluate financial aid data to determine eligibility and make adjustments as needed.
Communicate with students and families with professionalism, discretion, and respect for privacy and confidentiality.
Maintain a comprehensive understanding of federal, state, and institutional regulations to ensure compliant aid administration.
Programmatic Responsibilities (as assigned)
Determine eligibility, administer aid, and complete reporting for specialized programs (e.g., Say Yes, Rochester City Scholars, HEOP, CRP, ROTC, NTID, BS/MS, VA).
Support development of compliant procedures and training, including Satisfactory Academic Progress (SAP).
Partner with Study Abroad staff to ensure program compliance.
Perform Return to Title IV (R2T4) calculations in accordance with federal regulations for withdrawals and leaves of absence.
Collaborate with campus offices on compliance related to withdrawal and leave processes.
Contribute to development, testing, and implementation of tools such as the Net Price Calculator.
Maintain compliance of website content and chatbot information.
Ensure compliance with federal aid programs (e.g., Direct Loans, Pell Grants).
Develop and deliver presentations to students, families, colleagues, and external audiences.
Other duties as assigned.
FLSA Category
ExemptWork Location
On CampusCompensation
$60,000 to $65,000 per yearApplication Materials
When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.
Cover Letter, Curriculum Vitae or ResumeCandidates must be eligible to work in the United States.
Additional Details
In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.
If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Skills Required
- Bachelor's degree in a related field
- Four years of relevant financial aid experience (or equivalent combination of education and experience)
- Knowledge of federal, state, donor, and institutional financial aid regulations and programs (e.g., Direct Loans, Pell Grants)
- Ability to verify and analyze financial data, perform tuition and R2T4 calculations, and determine awards
- Experience counseling and advising students and families on financial aid eligibility, application procedures, and funds management
- Experience using financial aid technologies, computerized systems, and tools (e.g., Net Price Calculator development/testing)
- Strong communication, presentation, organizational, and project management skills
- Ability to handle sensitive information with cultural awareness, empathy, and confidentiality
- Eligibility to work in the United States
What We Do
Rochester Institute of Technology (RIT) is a top-ranked university and world leader in cooperative education. It is a community that leverages the power of technology, the arts, and design for the greater good, focusing on innovation and excellence in teaching, research, and service. RIT offers a wide range of degree programs designed to prepare students for professional success through experiential learning.
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